DESMOND JENKINS
Bellevue,USA
Summary
Driven and personable customer service professional with over 1.5 years of experience in fast-paced environments, including barista and food service roles. Known for delivering top-tier service and clear communication, earning a 95% customer satisfaction rate. Currently pursuing a Bachelor’s degree in Business at Oregon State University, where I also compete as a Division I football player. My experience balancing academics, athletics, and work has strengthened my leadership, time management, and team-building skills. Passionate about brand development and entrepreneurship, with a proven track record of boosting sales and foot traffic through successful promotional events.
Overview
1
1
year of professional experience
Work History
Busser
Fogo De Chao
Bellevue
03.2025 - Current
- Efficiently cleared and reset tables, enhancing dining flow and guest satisfaction.
- Received positive feedback from guests, boosting restaurant reputation and loyalty.
- Adapted quickly to high-pressure situations, ensuring smooth operations during peak hours.
- Collaborated with servers to ensure timely service and exceptional guest experiences.
Barista
Starbucks
Portland
01.2025 - 06.2025
- Provided personalized customer service, fostering loyalty and repeat business.
- Collaborated with management on marketing strategies, driving foot traffic.
- Maintained a clean and inviting workspace, improving customer retention.
- Handled high-volume rushes, ensuring timely service and quality.
- Built strong customer relationships, fostering loyalty and repeat business.
- Utilized POS systems for accurate transactions, minimizing errors.
Sales Associate
Lululemon
Beaverton
09.2024 - 01.2025
- Implemented effective merchandising strategies, increasing product visibility.
- Collaborated with management to optimize inventory and reduce stockouts.
- Trained new associates, enhancing team performance and sales skills development, while playing division 1 football.
- Delivered exceptional customer service, resulting in a 95% satisfaction rate.
- Participated in promotional events, driving foot traffic and sales growth.
Building Service Worker
Spotless Cleaning
Portland
06.2024 - 12.2024
- Expertly maintained cleanliness in high-traffic areas, boosting guest satisfaction.
- Managed inventory effectively, ensuring all supplies were always stocked.
- Streamlined communication processes, enhancing team coordination and efficiency.
- Achieved a 95% positive feedback rating from guests on cleanliness.
Education
Associate of Science - Buisness AD
Oregon State University
Oregon01.2026
Skills
- Customer service excellence
- Fast learner
- Multitasking Under Pressure
- Communication(Verbal or written)
- Conflict resolution
- Leadership/ Mentoring
References
Reference available upon request
Timeline
Busser
Fogo De Chao
03.2025 - Current
Barista
Starbucks
01.2025 - 06.2025
Sales Associate
Lululemon
09.2024 - 01.2025
Building Service Worker
Spotless Cleaning
06.2024 - 12.2024
Associate of Science - Buisness AD
Oregon State University
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