Desmond Lawyer
Atlanta,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
22
22
years of professional experience
Work History
Sorter
UPS
03.2002 - 05.2005
- Utilized sorting systems to sort items fast and accurately.
- Followed safety procedures and used protective gear to prevent injury and maintain safe working environment.
- Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
- Maintained cleanliness and order of conveyor belt and sorting line areas to reduce safety risks.
Operations Supervisor
UPS
05.2005 - 09.2010
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Motivated and trained employees to maximize team productivity.
- Compiled training materials for new employees and tracked skill development.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Removed jams and unblocked conveyor system to maintain flow of goods.
Global Scanning Systems Supervisor
UPS
09.2010 - Current
- Confirm that each package present within the facility has updated tracking information to support customer satisfaction and awareness of package transportation timelines
- Prepare all tracking reports and end of day volume reports for management personnel, aggregating and synthesizing appropriate data to enhance the effectiveness of daily operations
- Analyze all pertinent data and summarize any and all delivery issues, performing accurate documentation to enable strategic planning and prevent future issue occurrence.
- Execute diagnostic testing on any and all equipment
- Coordinate the maintenance and repair of scanning and wireless communication equipment
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
Education
High school diploma -
Jasper County High School
Ridgeland, SCSkills
- Transportation
- Equipment Troubleshooting
- Diagnostics & Repairs
- Personnel Oversight, Onboarding, & Training
- Employee Performance Evaluations
- Issue & Conflict Resolution
- Documentation & Recordkeeping
- Safety
- OSHA
- Regulatory Compliance
- Inventory Control
- Analysis & Evaluation
- Logistics
- Microsoft Office
- Computer skills
Timeline
Global Scanning Systems Supervisor
UPS
09.2010 - Current
Operations Supervisor
UPS
05.2005 - 09.2010
Sorter
UPS
03.2002 - 05.2005
High school diploma -
Jasper County High School