Desmond Marbury
Clinton,MD
Summary
Dynamic Team Leader with a proven track record at Walmart, enhancing team performance and customer satisfaction through effective communication and innovative problem-solving. Skilled in Adobe Creative Suite and fostering a continuous learning culture, I've led recruitment and development initiatives to assemble and advance a top-performing team, significantly boosting service quality standards.
Overview
6
6
years of professional experience
Work History
Team Leader
Walmart
07.2018 - 07.2024
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Guided collaborative solutions to enhance workplace harmony.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Assisted in recruitment to build team of top performers.
Education
High School Diploma - English Math Science Music
Anacostia Senior High School
Southeast, Washington DC06.2014
Skills
- Visual storytelling techniques
- Strong communication skills
- Adobe creative suite mastery
- Innovative mindset
- Content creation expertise
- Continuous learning attitude
- Layout and composition expertise
- Motion graphics experience
Languages
Spanish
Limited Working
Timeline
Team Leader
Walmart
07.2018 - 07.2024
High School Diploma - English Math Science Music
Anacostia Senior High School
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