Experienced sales professional with a proven track record of consistently exceeding revenue targets and driving growth. Demonstrates expertise in building strong client relationships, effective negotiation, and strategic sales techniques. Team-oriented and adaptable individual who aligns efforts with evolving business goals for success. Recognized for exceptional communication, problem-solving abilities, and a results-driven mindset. Skilled in strategic vision and creative leadership, utilizing innovative design and brand development to elevate projects. Track record of fostering collaborative environments and producing high-impact visual content. Possesses extensive experience with electrical installations and maintenance tasks, utilizing troubleshooting skills to efficiently identify and resolve issues. In-depth knowledge of safety regulations and best practices in electrical work.
Hi, I’m
RAFAEL DELLALYAN
Honolulu
Summary
Overview
14
years of professional experience
Work History
ELKS LODGE 616
Lead Maintenance Technician
09.2024 - 11.2024
Job overview
- Generated and completed work orders for repairs, maintenance, and component replacement.
- Performed carpentry work by constructing and repairing walls, doors, windows and bar backs.
- Managed spare parts inventory, maintaining appropriate levels to minimize downtime and ensuring cost-effective reordering.
- Maintained a safe working environment by enforcing safety regulations and ensuring proper use of protective equipment.
- Enhanced equipment reliability through thorough troubleshooting and timely repairs of malfunctioning systems.
- Kept grounds clean and maintained landscaping by removing debris, watering and mowing.
- Conducted root cause analysis investigations after major breakdowns or incidents to prevent future occurrences.
- Contributed to cost savings initiatives by identifying opportunities for repair instead of replacement, extending the lifespan of critical machinery.
- Repaired and installed electrical wiring for light fixtures, power outlets and systems.
- Completed preventive maintenance to maintain production and equipment in accordance with safety protocols and company policy.
- Conducted energy audits on facility systems, identifying areas for improvement and recommending sustainable solutions that reduced overall energy consumption.
- Conducted mechanical and electrical maintenance of factory equipment.
- Maintained air conditioning systems by repairing malfunctioning systems and changing air intake filters.
- Provided functional plumbing by repairing leaks, removing drain clogs and lubricating parts.
- Increased overall equipment efficiency by optimizing maintenance processes, including prioritization of work orders and inventory management.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Installed new locks, door handles, and door closers.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Operated varied hand and power tools to complete repairs.
- Followed safety protocols to minimize workplace accidents.
LOGIC INC
2nd Year Apprentice Electrician
02.2017 - 07.2024
Job overview
- Performed field installations and home integration tasks
- Assisted in the planning and execution of installation projects, ensuring adherence to timelines and budgets
- Maintained tools and equipment in good working condition
- Learned and applied industry best practices and safety standards
- Supported senior technicians in troubleshooting and resolving technical issues on-site
- Participated in training sessions to develop skills and knowledge in home integration technologies
- Communicated effectively with clients to understand their needs and ensure satisfaction with installation services
- Assisted in the development of project plans and schedules
- Provided technical support and guidance to junior technicians
- Ensured compliance with building codes and safety regulations during installations
- Conducted site surveys to assess project requirements and develop installation plans
- Coordinated with suppliers to order necessary materials and equipment for installations
- Demonstrated adaptability by quickly learning new techniques and applying them to diverse projects, ensuring consistent quality of work.
- Learned and followed latest electrical codes and regulations to deliver compliant electrical systems.
- Installed safety and distribution components for electrical systems, such as switches, resistors and circuit-breaker panels.
- Reduced material waste by accurately measuring and cutting materials according to project specifications.
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
- Repaired or replaced wiring, equipment and fixtures using hand tools and power tools.
- Gained proficiency in operating various power tools such as drills, saws, crimpers, and wire strippers for efficient completion of electrical tasks.
- Supported project success by assisting with wiring layouts, conduit bending, circuit connections, and other essential tasks as directed by senior electricians.
- Replaced and repaired lighting fixtures and electrical control and distribution equipment.
- Developed practical skills by actively participating in hands-on training sessions under the guidance of experienced electricians.
AV PROS
AUDIO TECHNICIAN
04.2016 - 07.2024
Job overview
- Responsible for audio, video, and job site setup
- Participate in live performances, monitoring microphones during performances
- Maintain an enthusiastic yet professional and courteous environment
- Travel frequently to various job sites across Los Angeles
- Setup and teardown audio-visual equipment for events, ensuring all components function correctly
- Provide technical support during events, addressing any audio-visual issues promptly to minimize disruptions
- Train and mentor new technicians on equipment usage and best practices
- Coordinate with event organizers to meet specific audio-visual requirements and preferences
- Perform regular maintenance and troubleshooting on audio-visual equipment to ensure optimal performance
- Assist in the development of audio-visual setup plans and layouts for events
- Stay updated on the latest audio-visual technology and equipment advancements
- Develop and maintain an inventory of audio-visual equipment and supplies
- Performed site surveys to determine and design appropriate setup and audio equipment needs for various types of live events.
- Collaborated with clients to determine project scopes and set milestones.
- Reduced setup time for live performances by efficiently organizing and assembling audio gear.
- Assisted in the selection of appropriate equipment, contributing to better overall sound quality for various projects and events.
ETIQUETTE LA
GENERAL MANAGER/PROJECT MANAGER
02.2018 - 06.2024
Job overview
- Manage all aspects of events, including proposals, contracts, budgets, BEOs, décor and rental orders, event layouts, and rooming lists
- Creatively ideate concepts while adhering to and managing client expectations and goals
- Provide direction on employee management, including recruitment of talent, performance management, employee engagement, and development
- Make recommendations on budgets and cost reductions
- Establish work schedules, assign tasks, cross-train staff, evaluate performance, and develop team skills
- Troubleshoot and resolve complex client inquiries and complaints that are escalated
- Ensure consistency in support provided by the team through continuous review and improvement of existing processes
- Accountable for KPIs and benchmarks, reporting on a recurring basis
- Support Experience Services team to ensure event operations are compliant with safety and facility/property requirements
- Develop and maintain strong relationships with vendors and suppliers to secure favorable terms and ensure high-quality service delivery
- Conduct post-event evaluations to determine areas for improvement and implement necessary changes
- Lead the implementation of new technologies and tools to enhance event management efficiency and client experience
- Oversee marketing and promotional activities to maximize event attendance and engagement
- Coordinate with clients to finalize event details and ensure all requirements are met
- Monitor industry trends to stay ahead of competitors and innovate event offerings
- Negotiate contracts with clients, vendors, and service providers to ensure favorable terms and conditions
- Manage event logistics, including transportation, accommodations, and on-site support
- Assisted in recruiting, hiring and training of team members.
- Conducted post-event evaluations to identify areas of improvement for future initiatives.
- Enhanced client satisfaction by meticulously planning and executing high-quality events.
- Delivered prompt payment for event vendors, venues, staff and transportation providers.
- Researched and identified new vendors and suppliers to obtain competitive pricing.
- Coordinated travel and accommodations for event attendees.
Rose In Good Faith
Creative Director
10.2022 - 04.2023
Job overview
- Managed campaigns with specific focuses in order to meet customer needs and creative visions.
- Collaborated with stakeholders to define project vision and ensure alignment with business goals.
- Developed style guides to promote consistent branding across projects.
- Developed high-impact creative trailers and promotional content for company campaigns from concept to completion.
- Evaluated and contributed to creative team ideas and translated into actionable project plans.
- Formulated and monitored budgets to manage expenses and control costs.
- Spearheaded rebranding campaign to meet and exceed quarterly sales goals.
- Increased client satisfaction by delivering tailored design solutions that exceeded expectations.
- Designed innovative creative strategies to raise brand awareness and engagement for organization.
- Enhanced brand recognition by developing innovative marketing campaigns and visually compelling designs.
- Built strong relationships with clients, leading to long-term partnerships and repeat business opportunities.
- Monitored industry trends to keep creative materials fresh and engaging.
- Directed and supervised team of designers to create award-winning visual media campaigns.
- Developed comprehensive style guides to maintain brand consistency across all channels.
- Created award-winning designs that effectively communicated complex concepts to diverse audiences.
- Managed multiple projects simultaneously, ensuring timely completion and seamless execution.
- Championed a culture of creativity, encouraging team members to take risks and push boundaries in their work.
- Elevated company reputation through consistent delivery of high-quality creative content.
ZIGEN CORPORATION
Outside Sales Representative
02.2011 - 01.2024
Job overview
- Promote company objectives and products
- Answer customers' questions regarding products, prices, and availabilities
- Emphasize product features based on analysis of customer needs
- Record prospect contact information for Zigen Corp
- Stock shelves and supplies accordingly
- Organize displays as needed
- Travel to various states and countries as a field representative to acquire distributors and dealers
- Maintain friendly and professional customer interactions at all times
- Develop and implement strategic sales plans to achieve company goals and increase market share
- Conduct product demonstrations and presentations to prospective clients
- Monitor market trends and competitor activities to identify new business opportunities
- Provide feedback to the product development team to help improve product offerings based on customer feedback
- Build and maintain long-term relationships with key clients and partners
- Participate in trade shows and industry events to promote the company's products and services
- Prepare sales reports and forecasts to track progress and identify areas for improvement
- Collaborate with the marketing team to develop promotional materials and campaigns
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Expanded customer base through cold calling, networking, and relationship building.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
LEADING EDGE TECHNOLOGIES
FIBER TECHNICIAN
04.2017 - 05.2019
Job overview
- Manufactured, repaired, and replaced fiber optic cables
- Operated fiber machinery
- Soldered electronic boards
- Conducted routine inspections and maintenance on fiber optic systems to ensure optimal performance
- Diagnosed and resolved technical issues related to fiber optics in a timely manner
- Collaborated with team members to improve processes and increase operational efficiency
- Kept detailed records of repairs and maintenance activities for future reference
- Assisted in the design and installation of new fiber optic systems and networks
- Provided technical support and training to clients on the use and maintenance of fiber optic systems
- Ensured compliance with industry standards and safety regulations during all installations and repairs
- Monitored inventory levels and ordered necessary supplies and equipment
- Assisted in the development of standard operating procedures for fiber optic installations and repairs
- Promoted a strong customer service focus within the team by prioritizing client needs throughout project lifecycles.
- Ensured adherence to safety protocols while working on aerial or underground installations, minimizing accidents on the job site.
- Maintained accurate documentation of installed fiber optic systems for easy reference during maintenance work.
Education
California Polytechnic State University, San Luis ObispoSan Luis Obispo, CA
No Degree from Marketing Management And Research
01-2015
University Overview
- Study Abroad: Amsterdam, Netherlands (Fashion Marketing)
- 13 Years of Art Class @CreativeHands
1st Place Winner Abstract Realism 2007 / California Legislative Caucus Foundation
Skills
- Project Management
- Customer Retention
- Schedule Management
- Business Development
- Staff Supervision
- Electrical Repairs
- Assignment delegation
- Mechanical Aptitude
- Design
- Safety Protocols
- Creative positioning
- Creative team leadership
- Strategic thinking
- Lockout and tagout procedures
- Concept development
- Visual storytelling
- Electrical troubleshooting
- Social media strategy
- Painting
- Advertising campaigns
- Plumbing repairs
- Project management
- Equipment installation
- Marketing expertise
- Resource coordination
- Guest management
- Social media promotion
- Transportation management
- Low-voltage systems
- Electrical safety
- Visual storytelling techniques
- Key trends
- Strong communication skills
Accomplishments
Accomplishments
- Collaborated with team of 7 in the development of BYU x RIGF BAV Capsule
- Collaborated with team of 5 in the development of "MERCER BAG"
- Collaborated with team of 4 in the development of JUICE WRLD x RIGF Tour Merch
- Designed "Cherry Blossom" colorway for RIGF recycled "soul" shoe
- Successful product seeding via: NBA & NFL
Languages
Armenian
Professional Working
Timeline
Lead Maintenance Technician
ELKS LODGE 616
09.2024 - 11.2024
Creative Director
Rose In Good Faith
10.2022 - 04.2023
GENERAL MANAGER/PROJECT MANAGER
ETIQUETTE LA
02.2018 - 06.2024
FIBER TECHNICIAN
LEADING EDGE TECHNOLOGIES
04.2017 - 05.2019
2nd Year Apprentice Electrician
LOGIC INC
02.2017 - 07.2024
AUDIO TECHNICIAN
AV PROS
04.2016 - 07.2024
Outside Sales Representative
ZIGEN CORPORATION
02.2011 - 01.2024
California Polytechnic State University, San Luis Obispo
No Degree from Marketing Management And Research
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