Imuentinyan Mercy Eguavoen
Haverhill,MA
Summary
To provide leading-edge services that will add value to the organization’s corporate goals with undiluted passion for excellence.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Web Administrator
Mission Support Network Center
Lagos, Nigeria
07.2017 - 09.2018
- Portal and website content management, updating of the database, and portal and website traffic monitoring.
- Provided technical support for users experiencing problems with their website access or content display issues.
- Resolved technical issues related to web servers, web pages or other online services.
- Reviewed information and elements regularly on websites and pages for accuracy and functionality.
- Assisted with customer requests and answered questions to improve satisfaction.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
System Administrator (Intern)
National Open University Of Nigeria
Benin-City, Edo
04.2013 - 05.2017
- Installed, configured, and updated software and hardware components, ensuring system integrity and compatibility.
- Provided effective resolutions to issues and escalated problems with knowledgeable support and quality service.
- Set up, optimized and managed network equipment.
- Resolving Internet connectivity issues.
- Completed day-to-day duties accurately and efficiently.
- Worked effectively in team environments to make the workplace more productive.
Systems Analyst
CharlesVille Technologies Ltd
Asaba, Delta, Nigeria
01.2012 - 01.2013
- Provided technical support for users, troubleshooting any issues that arose in their use of software applications.
- Executed testing strategies to improve systems, databases, and processing techniques.
- Assisted staff and users with computer malfunctions and program problems.
Education
M.Sc. - Information Technology
National Open University of Nigeria
01.2015
B.Sc. - Computer Science
National Open University of Nigeria
01.2012
Skills
- Network troubleshooting
- Software installation
- Website management
- Technical support
- System maintenance
- Database management
Certification
Cisco Certified Support Technician Cybersecurity (CCST)
March 2025
Languages
English
Professional
Timeline
Web Administrator
Mission Support Network Center
07.2017 - 09.2018
System Administrator (Intern)
National Open University Of Nigeria
04.2013 - 05.2017
Systems Analyst
CharlesVille Technologies Ltd
01.2012 - 01.2013
M.Sc. - Information Technology
National Open University of Nigeria
B.Sc. - Computer Science
National Open University of Nigeria
Similar Profiles
Austin SpauldingAustin Spaulding
Financial Management Specialist (Cost) at Air Force Installation & Mission Support Center (AFIMSC)Financial Management Specialist (Cost) at Air Force Installation & Mission Support Center (AFIMSC)
ARMANDO SANCHEZ CARTAGENAARMANDO SANCHEZ CARTAGENA
Customer Service Technician at S2Technologies, Mission Command Support CenterCustomer Service Technician at S2Technologies, Mission Command Support Center
Paul A. CancinoPaul A. Cancino
Deputy Director of Installation Logistics at Air Force Installation and Mission Support CenterDeputy Director of Installation Logistics at Air Force Installation and Mission Support Center
Kaitlin EhteshamKaitlin Ehtesham
Director of HR & Compliance at Mass Invest Group LLCDirector of HR & Compliance at Mass Invest Group LLC
Eric ProutEric Prout
Sanitation Lead at Four and One IncSanitation Lead at Four and One Inc