Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Desmond Osei Boakye

Worcester,MA

Summary

Dynamic professional with a proven track record at Evergreen Centre, adept in client advocacy and crisis management. Successfully reduced behavioral incidents through effective de-escalation techniques while promoting independent living skills. Skilled in maintaining HIPAA compliance and fostering strong relationships, ensuring a safe and supportive environment for at-risk individuals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Residential Counselor

Evergreen Centre
07.2017 - Current
  • Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
  • Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
  • Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
  • Monitored and documented client progress toward meeting goals and objectives.

Logistics Specialist

Massachusetts National Guard
09.2015 - Current
  • Tracked supply, equipment and product inventory quantities to maintain necessary levels.
  • Coordinated incoming and outgoing shipments to maintain schedules.
  • Managed inventory levels for optimal cost savings and minimal stockouts.
  • Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.

Direct Support Professional

HMEA
11.2016 - 01.2020
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.

Education

High School Diploma -

Kumasi Academy
Kumasi
12-2000

Skills

  • Client advocacy
  • Behavioral intervention plans
  • Boundaries establishment
  • Supply replenishment
  • HIPAA protocols
  • Crisis prevention intervention
  • Staff communication
  • Relationship building
  • HIPAA compliance
  • General housekeeping
  • Crisis management
  • Teamwork
  • Problem-solving

Certification

  • Certification - American Red Cross.
  • Basic Life Support (BLS) Provider Card - American Heart Association.
  • CPR/AED Certification
  • [State] Driver's License
  • First Aid Certification
  • Basic Life Support Certification (BLS)

Timeline

Residential Counselor

Evergreen Centre
07.2017 - Current

Direct Support Professional

HMEA
11.2016 - 01.2020

Logistics Specialist

Massachusetts National Guard
09.2015 - Current

High School Diploma -

Kumasi Academy

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Desmond Osei Boakye