Desmond Parks
Morrow,GA
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
8
8
years of professional experience
Work History
Supervisor
QSI Sanitation
11.2015 - 01.2024
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- On average, supervised 35 or more hourly employee.
Education
No Degree - Computer Technology
Columbus State University
Columbus, GAHigh School Diploma -
Manchester High School
Manchester, GA03.2009
Skills
- Staff Management & Discipline
- Strategic Planning
- Data Analytics
- Expectation Setting
- Training and Mentoring
- Decision Making
- Critical Thinking
- Team Building
- Problem Solving
- Performance Evaluation
- Employee Motivation
- Effective Communication
Timeline
Supervisor
QSI Sanitation
11.2015 - 01.2024
No Degree - Computer Technology
Columbus State University
High School Diploma -
Manchester High School