Desmond Phillips
Summary
Sales Associate with over 3 years of experience delivering exceptional customer service and fostering strong relationships to enhance brand loyalty. Skilled in time management, organization, communication, adept at creating visually appealing merchandise displays and efficiently processing sales transactions. Eager to leverage teamwork and customer service skills to contribute to a dynamic retail environment and achieve company goals.
Overview
4
4
years of professional experience
Work History
Ramp Agent
McGee Air Services
11.2025 - 01.2026
- Loaded and unloaded baggage from aircraft with precision and care.
- Operated ground support equipment to ensure efficient aircraft handling.
- Coordinated with team members to maintain safe ramp operations.
- Communicated effectively with pilots and ground crew during aircraft arrivals and departures.
- Followed safety procedures such as using reflective gear while working on the ramp.
- Operated a variety of motorized vehicles such as tugs, belt loaders, forklifts. safely and efficiently around airport premises.
Grocery Clerk
Safeway
01.2025 - 07.2025
- Managed inventory to maintain accurate stock, improving customer satisfaction and reducing shortages.
- Created a welcoming atmosphere, enhancing customer relationships and boosting repeat sales.
- Analyzed sales trends to improve product placement, increasing visibility and sales performance.
- Coordinated with team members to enhance product displays, driving increased foot traffic and contributing to a vibrant shopping experience.
Sales Associate
Eddie Bauer
01.2023 - 01.2025
- Greeted customers and helped with product questions, selections, and purchases.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Checked pricing, scanned items applied discounts, and printed receipts to ring up customers.
Employee
Chick-fil-a
01.2022 - 01.2023
- Maintained clean workspaces, enhancing safety and efficiency.
- Built strong customer relationships, improving service quality.
- Ensured sanitation standards compliance, supporting health regulations.
- Coordinated with team to monitor food quality, boosting freshness.
- Executed precise food preparation, meeting customer dietary needs.
Education
Tallahassee Community College
Tallahassee, FL08-2024
Broadcasting/Video Production -
Bates Technical College
Tacoma, WA04-2024
Skills
- Communication
- Food Safety
- Attention to Detail
- Team Leadership
- Customer Service
- Problem Solving
- Conflict Resolution
Timeline
Ramp Agent
McGee Air Services
11.2025 - 01.2026
Grocery Clerk
Safeway
01.2025 - 07.2025
Sales Associate
Eddie Bauer
01.2023 - 01.2025
Employee
Chick-fil-a
01.2022 - 01.2023
Tallahassee Community College
Broadcasting/Video Production -
Bates Technical College