DESPINA BLIOUMBA
Cashier/Server
Santa Barbara,CA
Summary
Ambitious worker offering 5 years of experience in the food industry overseeing a successful family operated business. Looking to utilize skills in communication and attention to detail to craft a great experience for customers and add to the environment of the store. I love a high paced environment that pushes me and challenges me to level up my skills and customer service. Looking to absolutely crush it in the most simple terms.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
CASHIER/SERVER
SIMCOS
BOSTON, MA
04.2016 - 09.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Motivated staff to perform at peak efficiency and quality.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Demonstrated conflict management skills while supervising employees.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Took reservations and to-go orders by phone and online, answered customer questions and informed of accurate wait times.
Education
High School Diploma -
DEDHAM HIGH SCHOOL
DEDHAM 09.2016 - 06.2020
Skills
Drawer management
Customer assistance
Order taking
Strategic planning
Menu memorization
Multitasking Abilities
Timeline
High School Diploma -
DEDHAM HIGH SCHOOL
09.2016 - 06.2020
CASHIER/SERVER
SIMCOS
04.2016 - 09.2021