Gerlie Alderman
Officce Assistant
Sacramento,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Cashier/Food Server
Fire Wings Florin
Sacramento, CA
02.2020 - 12.2022
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Mentored new team members on sales software system operation.
- Greeted customers entering store and responded promptly to customer needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
Counter Helper
Panda Express
Elk Grove, CA
07.2016 - 08.2019
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Maintained transaction security by verifying payment cards against identification.
- Handled high volume of incoming and outgoing telephone calls to meet daily business demand.
- Endorsed products by making recommendations and promoting specials, increasing daily sales by [Number]%.
- Observed customer purchases in line and differentiated between standard portions.
- Resolved customer conflicts using expert knowledge of company operations and savvy communication skills.
Education
Associate of Science - Medical Assisting
Comsumnes River College
Sacramento 06.2021 - Current
Skills
Customer assistance
undefinedCertification
R.D Craig Assessment Typing Certificate
Timeline
Associate of Science - Medical Assisting
Comsumnes River College
06.2021 - Current
Cashier/Food Server
Fire Wings Florin
02.2020 - 12.2022
R.D Craig Assessment Typing Certificate
09-2019
Counter Helper
Panda Express
07.2016 - 08.2019
Similar Profiles
Daniel PalaciosDaniel Palacios
Line Cook at Fire WingsLine Cook at Fire Wings
Diego MendozaDiego Mendoza
BOH/Line Cook at Fire WingsBOH/Line Cook at Fire Wings
Alex DelgadoAlex Delgado
Kitchen Staff Member at Fire WingsKitchen Staff Member at Fire Wings
Kyle AndersonKyle Anderson
Warehouse Associate at Lineage Logistics LLCWarehouse Associate at Lineage Logistics LLC
Ruben Frausto JrRuben Frausto Jr
Maintenance Technician III at AmazonMaintenance Technician III at Amazon