Mariyana Hudson
Detroit,MI
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
4
4
years of professional experience
Work History
Cashier/Food Server
Soul Food Shawarma Bistro
Detroit, MI
04.2023 - 07.2024
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Promoted additional menu items or specialty drinks through suggestive selling techniques.
- Performed opening and closing duties such as counting money in register drawers or restocking supplies.
- Took orders from customers accurately and delivered to kitchen staff promptly.
- Resolved customer complaints in a professional manner while adhering to company policies and procedures.
- Informed customers of daily specials and menu changes.
Greeter
Mijer
Roseville, MI
12.2022 - 02.2023
- Monitored customer activity in order to detect potential theft or safety hazards.
- Maintained knowledge of current sales promotions, policies regarding payment and exchanges, and security practices.
- Assisted customers in finding desired items on shelves or through catalogs.
- Maintained knowledge of store layout to better assist customers with product location.
- Reported any suspicious behavior or incidents immediately to management.
- Informed customers of current sales and promotions.
Cashier/Sales Associate
Bath and Body Works, Limited Brands
Roseville, MI
10.2022 - 02.2023
- Followed company security procedures for handling large sums of money.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Stocked shelves with merchandise when needed.
- Conducted price checks for special orders or discounts as requested by customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Issued receipts, refunds, credits or change due to customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Greeted customers and answered any questions they had about the store's products and services.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Performed other duties as assigned by management.
Package Handler
FedEx
Sterling Heights, MI
06.2022 - 06.2022
- Labeled parcels accurately according to company guidelines.
- Monitored package deliveries to ensure timely arrivals at destinations.
- Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
- Maintained accurate inventory records of incoming and outgoing shipments.
- Transported parcels between loading docks, delivery vehicles, and post office facilities.
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
Merchandise Associate
Marshalls Department Store
Roseville, MI
11.2020 - 03.2022
- Facilitated daily store operations, including replenishing stock and organizing merchandise displays.
- Developed creative display ideas that highlighted featured products in a visually appealing manner.
- Participated in physical inventories by counting merchandise stored in backroom areas.
- Performed regular price checks to identify discrepancies between shelf tags and computerized systems.
Education
High School Diploma -
Grosse Pointe North High School
Grosse Pointe Woods, MI06-2021
Some College (No Degree) - Dental Assisting
Dorsey Collage
Roseville, MISkills
- Drawer balancing
- ID Verification
- Cash Handling
- Product Recommendations
- Customer Service
- POS Systems
- Customer Assistance
- Cash Register Operation
- Money Handling
- Retail Merchandising
- Merchandise Restocking
- Customer service excellence
- Order Taking
- Conflict Resolution
- Order Verification
Accomplishments
- Honors
References
References available upon request.
Timeline
Cashier/Food Server
Soul Food Shawarma Bistro
04.2023 - 07.2024
Greeter
Mijer
12.2022 - 02.2023
Cashier/Sales Associate
Bath and Body Works, Limited Brands
10.2022 - 02.2023
Package Handler
FedEx
06.2022 - 06.2022
Merchandise Associate
Marshalls Department Store
11.2020 - 03.2022
High School Diploma -
Grosse Pointe North High School
Some College (No Degree) - Dental Assisting
Dorsey Collage
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