Naeli Pedraza
Evergreen Park,IL
Summary
Energetically bringing a proven track record from Pappys, I excel in customer service excellence and strategic decision-making. Skilled in balancing drawers and crafting perfect pizzas at Barraco's Pizza, I've enhanced customer satisfaction and streamlined operations. My adeptness in both cash transactions and fostering positive customer interactions showcases a dynamic blend of hard and soft skills, ready to elevate your team.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier/Food Server
Pappys
Evergreen Park, IL
09.2024 - Current
- Maintained work area and kept cash drawer organized.
- Ensured compliance with all safety regulations within the store environment.
- Greeted customers and answered any questions they had about the store's products and services.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Accepted cash and credit card payments, issued receipts and provided change.
Pizza Cook/Restaurant Hostess
Barraco's Pizza
Evergreen Park, IL
02.2022 - 10.2023
- Filled and served various beverages for customers.
- Prepared multiple orders at once for speedy service.
- Complied with health department rules regarding sanitation practices in the kitchen.
- Recorded customer orders by answering phone or taking information in person.
- Trained new staff members on proper techniques for making various types of pizza.
- Crafted pizzas using proper amount of dough and quantities of toppings according to specifications.
- Used manual or electric appliances to clean, peel, slice and trim foods.
- Kept work area clean by sweeping floors, washing surfaces, and disposing of trash.
Education
Some College (No Degree) -
Moraine Valley Community College
Palos Hills, IL08-2024
High School Diploma -
Evergreen Park Community High School
Evergreen Park, IL05-2024
Skills
- Drawer balancing
- Product restocking
- Strategic Decision Making
- Credit and cash transactions
- Customer service excellence
- Order taking
Affiliations
- Working out regularly
- gardening
Certification
- ServSafe Food Handler
Timeline
Cashier/Food Server
Pappys
09.2024 - Current
Pizza Cook/Restaurant Hostess
Barraco's Pizza
02.2022 - 10.2023
Some College (No Degree) -
Moraine Valley Community College
High School Diploma -
Evergreen Park Community High School
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