Despina Merriman
Tolland,CT
Summary
In May of 2021, graduated from Central Connecticut State University with a BA in history, as well as minored in English- focus being Religion and the Byzantine Empire. Have a plethora of experience taking care of children; from new born babies to bright young minds in their early teens. Also have experience in customer service. There is no better way to learn more than to experience new outlooks on life, and there are never moments where learning is not important or needed. Personable Customer Service professional offering nearly two years of experience resolving account and service concerns for Smooth Rhythm Dance customers. Smoothly uncovered and solved challenges while promoting company products and maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success. Input data of member’s and can multitask; used Microsoft Excel. Talented Insurance Sales Agent with in-depth policy and regulations knowledge. Experienced in providing tailored solutions to clients. Outgoing individual with great task prioritization skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Have Property & Casualty License, since 08/22.
Overview
7
7
years of professional experience
Work History
Insurance Sales Agent
Paul Delskey
08.2022 - Current
- Generated quotes and proposals for clients to match individual needs.
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
- Followed up promptly with interested clients to close sales.
- Provided comprehensive product knowledge and guidance to help clients on product selection.
- In charge of social media; updated/loaded events, fun quirky posts to engage with customers
- Sold auto, home, boats, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
Temp Data Entry
CATIC
07.2021 - 02.2022
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Sorted documents and maintained organized filing process.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
Temp Data Worker
CT BAR Association
06.2021 - 07.2021
- Served as a friendly, hardworking, and punctual employee
- Maintained a clean and organized working environment to enhance productivity
- Aimed to support a positive and productive work culture
- Organized and prioritized work to complete assignments in a timely, efficient manner
- Used Microsoft Excel
Customer Service Manager
Smooth Rhythm Dance Company
09.2019 - 06.2021
- Introduced higher standards for customer service and increased efficiency by streamlining operations
- Aided with teachers and their classes
- Aided senior leadership during executive decision-making processes and generated daily reports to recommend corrective actions and improvements
- Signed in students to their classes, whilst speaking with costumers.
Babysitter
Youly Diamanti-Karanou
09.2018 - 12.2018
- Fostered close relationships with children by asking about school, friends and hobbies
- Maintained updated list of emergency contact information and child's health information in case of emergencies
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Nanny
Victoria Milios
06.2017 - 02.2022
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback
- Assisted children with homework assignments and special projects across different subjects
- Built positive and nurturing environments to support child social and emotional growth
- Assisted children in dressing appropriately for day's activities
- Monitored schedules to maintain sleeping, eating and school schedules for
- Children
- Promoted language development skills through reading and storytelling
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
Babysitter
Nadia Pelaez
09.2016 - 06.2017
- Assisted children with homework assignments and special projects across different subjects
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback
- Supervised children's homework assignments to verify completion, assist with difficult assignments and support educational goals
- Fostered close relationships with children by asking about school, friends and
- Hobbies
- Built positive and nurturing environments to support child social and emotional growth.
Education
Bachelor of Arts - History
Central Connecticut State University
New Britain, CT05.2021
No Degree - History/Literature
Hellenic College
Brookline, MADiploma -
Rocky Hill High School
Rocky Hill, CT06.2017
Skills
- Ability to Multitask
- Communication
- Fast Learner
- Computer Skills
- Microsoft Excel
- Microsoft Office
- Initiative and Problem-solving
- Abilities
- Highly organized and efficient
- Carrier Relations
- Client Account Management
- Health Insurance Industry Knowledge
- Product Knowledge
- Social media manager
Languages
Greek
Native or Bilingual
Timeline
Insurance Sales Agent
Paul Delskey
08.2022 - Current
Temp Data Entry
CATIC
07.2021 - 02.2022
Temp Data Worker
CT BAR Association
06.2021 - 07.2021
Customer Service Manager
Smooth Rhythm Dance Company
09.2019 - 06.2021
Babysitter
Youly Diamanti-Karanou
09.2018 - 12.2018
Nanny
Victoria Milios
06.2017 - 02.2022
Babysitter
Nadia Pelaez
09.2016 - 06.2017
Bachelor of Arts - History
Central Connecticut State University
No Degree - History/Literature
Hellenic College
Diploma -
Rocky Hill High School