Despina (Daisy) Honan
Henrietta,NY
Summary
Dedicated insurance professional, with more than 35 years of experience quoting, negotiating and selling property and casualty and Life Accident and Health insurance to businesses internationally. Excel in selling middle market and small commercial accounts. Effectively manage multiple, high-priority accounts and take pride in providing exemplary customer service. Accomplished Senior Account Executive with 5 years in Reverse Flow experience. Committed with demonstrated success in sales, customer relations and prospecting. Ambitious and dedicated leader with experience training and mentoring new team members.
Overview
38
38
years of professional experience
Work History
Senior Account Executive - Small/Middle Market Accounts Manager
Aon Risk Services Northeast Inc
03.2020 - Current
- Responsible for servicing and renewing existing policies as well as selling new lines of business
- Participated in many Pilots in the last 3 years and enjoy learning and providing feedback
- Partner with overseas AE’s to secure a smooth renewal experience for our clients.
- Utilized CRM tools effectively to manage client information and track progress on accounts, leading to more accurate forecasting and pipeline management.
- Mentored junior account executives, fostering a positive work environment and encouraging professional growth.
- Increased account retention by building strong relationships with clients and addressing their needs promptly.
- Negotiated contracts that maximized profit margins while maintaining competitive pricing for clients.
- Consistently met or exceeded monthly sales quotas through diligent prospecting efforts and effective closing techniques.
- Collaborated with cross-functional teams to ensure timely delivery of products and services, resulting in high customer satisfaction.
Producer
Paychex Insurance Agency Inc.
12.2000 - 03.2020
- Responsible for exceeding monthly/yearly sales quotas
- Lead generation through development of assigned territories as a referral source and prospecting in payroll client base
- Key focus in selling Workers’ compensation insurance and Health Insurance.
- Ensured compliance with industry regulations, legal requirements, safety protocols during all stages of production.
General Sales Manager
Accurate Insurance Agency
03.1995 - 09.2000
- Managed overall operations for six office locations
- Oversaw underwriting and sales in personal Auto and Home Owners Insurance
- Managed funds and multiple bank accounts for premiums, office fees and commissions
- Managed new business applications.
Insurance Sales
Christodoulou Insurance Agency
02.1989 - 04.1993
- Focused on Insurance Sales.
Sales in personal lines
Alexiou Insurance
03.1987 - 01.1989
- Sales in personal lines.
Education
High School Diploma -
Long Island City High School
Long Island City, NY06.1989
Skills
- Success in small and middle market accounts
- Customer centricity
- Product and carrier proficiency
- Multi state knowledge/Licensed in 48 States
- Mentor / leadership position in agency
Accomplishments
- Achieved National Sales Conference 2002, 2003, 2004, 2005, 2006, 2007, 2012, 2013, 2014, 2016 and Circle of Excellence in 2005
- Achieved career to date, Diamond Club Level VIII
- Over twenty million in written premium
- Successfully mentored new hires
Licensesandeducation
- P & C Agent & Broker License
- LA & H Agent License
- Bryant and Stratton
Languages
Greek
Native or Bilingual
Timeline
Senior Account Executive - Small/Middle Market Accounts Manager
Aon Risk Services Northeast Inc
03.2020 - Current
Producer
Paychex Insurance Agency Inc.
12.2000 - 03.2020
General Sales Manager
Accurate Insurance Agency
03.1995 - 09.2000
Insurance Sales
Christodoulou Insurance Agency
02.1989 - 04.1993
Sales in personal lines
Alexiou Insurance
03.1987 - 01.1989
High School Diploma -
Long Island City High School
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