Dessie Perkins
519 Lum Harper Road,LA
Summary
Dynamic Policy Service Specialist at Amerisafe Inc, adept at enhancing operational efficiency through process improvements and compliance analysis. Proven ability in client relationship management and teamwork, successfully developed training materials that fostered onboarding effectiveness. Skilled in risk assessment and multitasking, consistently delivering timely and accurate responses to client inquiries.
Overview
13
13
years of professional experience
Work History
Policy Service Specialist
Amerisafe Inc
07.2012 - 11.2025
- Managed policy service inquiries, ensuring timely and accurate responses to client needs.
- Analyzed policy documents for compliance with regulations, enhancing operational accuracy and efficiency.
- Coordinated with underwriting teams to streamline policy processing and improve turnaround times.
- Developed training materials for new team members, fostering knowledge sharing and onboarding effectiveness.
- Implemented process improvements that increased workflow efficiency within the policy service department.
Education
High School Diploma -
East Beauregard High School
Dry Creek, LA05-1993
Skills
- Policy compliance
- Risk assessment
- Workflow optimization
- Client relationship management
- Multitasking
- Teamwork
- Problem-solving abilities
- Reliability
- Teamwork skills
- Relationship building
- Microsoft office
- Multitasking Abilities
- Data entry
- Goal setting
Timeline
Policy Service Specialist
Amerisafe Inc
07.2012 - 11.2025
High School Diploma -
East Beauregard High School