DESTANI MCQUEEN
Athens,GA
Summary
Organized Cashier experienced in handling cash, processing payments and cementing patron relationships with excellent interpersonal abilities. Proven history of carefully managing funds to reduce discrepancies. Service-oriented team member with articulate communication skills and friendly demeanor. Cash management Identification verification Customer satisfaction Sales Mathematical strengths Credit and cash transactions Friendly demeanor Money handling Security monitoring Inventory management Payment collection Cash counting Customer greeting Basic math skills Credit and collections Good telephone etiquette
Overview
7
7
years of professional experience
Work History
Selector
QuikTrip Distribution
Pendergrass, GA
07.2023 - Current
- Verified accuracy of orders, ensuring that all items were properly selected and counted.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Selected products and items from shelves and pallets for customer orders.
- Cleaned and organized aisles, work stations and floors to promote operational productivity.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Used RF scanner to pick items from bins and complete orders.
- Used handheld scanners to key in data for packages.
Janitorial Worker
Sizemore Inc
Pendergrass, GA
03.2021 - 05.2022
- Sweep, mop, and buff floors in all areas of the building.
- Clean and sanitize restrooms and break rooms, including sinks, toilets, counters, mirrors, and floors.
- Empty trash cans and replace liners as needed.
- Vacuum carpets in offices, hallways, lobbies, stairwells.
- Restock supplies such as toilet paper, paper towels, soap dispensers.
- Respond quickly to spills or messes in order to minimize damage.
- Gathered and emptied trash cans and disposed of bags.
- Sanitized and deep cleaned bathroom floors and surfaces.
- Serviced, cleaned and restocked restrooms.
Cashier
Walmart Neighborhood Market
Athens, GA
04.2020 - 07.2021
- Assist customers by providing information and resolving any problems
- Processed a high volume of transactions efficiently and accurately
- Verifying credit acceptance
- Processed payment for items sold
- One-on-one customer service (item location, pricing, explaining discounts, phone calls, provide immediate assistance at request)
- Cleaned the working area and equipment
- Supported all customer needs with attentiveness and skilled assistance
- Give excellent customer service to all customers entering the store
- Clean and close the store regularly
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans
- Processed POS transactions, including checks, cash, debit and credit purchases and refunds
- Trained team members to work as cashiers, in accordance with company policies and procedures
- Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items
- Examined merchandise for signs of tampering or damage prior to processing returns and exchanges
- Educated customers on reward programs provided by the company
- Mentored new team members on POS system operation, customer service strategies and sales goals
- Using a register system
- Responded to customers' complaints and took necessary actions to resolve their issues
- Collected and scanned coupons to automatically deduct from total
- Identified damage to items and worked with supervisor to process efficient returns.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Cashier
Golden Pantry
Athens, GA
11.2019 - 07.2020
- Issuing receipts, refunds, change or tickets
- Learned how to process checks and credit card payments
- Used cash registers and POS systems to request and record customer orders and compute bills
- Processed credit cards, checks, gift cards and coupons
- Maintained organized and clean customer areas by completing daily recovery checklists
- Checking and restocking both the front and back of the store to ensure an efficient supply of food and drinks
- Greets customers and assists them with their needs
- Greeted customers as they entered and provided them with product information
- Cleaning the work space
- Prepared and submitted end-of-shift report
- Using a register system
- Making cash drops
- Kept drawers accurate, current and secure by checking bills for counterfeit markers, storing large bills and keeping adequate change
- Clean and close the store regularly
- Apple Certified Associate (ACA)
- Certifications
Education
Office administration - Certification -
Turner Job Corps Center - Albany
Albany, GA01.2020
High School Diploma -
Clarke Central High School
05.2019
Skills
- Picking and Packing
- Product Organization
- Safety Protocols
- Order Picking
- Boxing and Labeling
- Customer Assistance
- Cash Register Operation
- POS Systems
- Customer Service
- Returns Processing
- Payment Collection
- Cash Handling
- ID Verification
- Safe Chemical Disposal
- Attention to Detail
- Cleaning and Sanitizing
- Employee Training
Timeline
Selector
QuikTrip Distribution
07.2023 - Current
Janitorial Worker
Sizemore Inc
03.2021 - 05.2022
Cashier
Walmart Neighborhood Market
04.2020 - 07.2021
Cashier
Golden Pantry
11.2019 - 07.2020
High School Diploma -
Clarke Central High School
Office administration - Certification -
Turner Job Corps Center - Albany