Summary
Overview
Work History
Education
Skills
Timeline
Generic

Destanie Hass

Paragould,AR

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

8
8
years of professional experience

Work History

Neurodiagnostic Technologist

Arkansas Methodist Medical Center
Paragould, AR, AR
07.2024 - 07.2025
  • Maintained and calibrated neurodiagnostic equipment according to manufacturer's specifications.
  • Performed quality control checks on equipment prior to use.
  • Prepared patients for testing by attaching electrodes according to established protocols.
  • Demonstrated proficiency in the use of computerized analysis software programs.
  • Provided patient education about test procedures.
  • Measured patient body parts, marking locations for electrode placement during diagnostic testing.

Patient Care Coordinator

Arkansas Methodist Medical Center
Paragould, AR
11.2021 - 07.2024
  • Processed patient intake information and updated medical records prior to treatment.
  • Scheduled evaluations and procedures for patients.
  • Communicated with patients to ensure quality of care and develop care plans.
  • Completed insurance verifications and claim forms for patient intake and processing.
  • Received and routed care team messages and documents to appropriate staff.
  • Collaborated with nursing staff to advocate for individual patient needs and insurance coverage.
  • Compiled and maintained medical charts and reports in complex digital databases.
  • Scheduled appointments for patients and coordinated follow-up visits as needed.
  • Performed administrative duties such as filing paperwork, answering phones and scheduling appointments.

Front Desk Receptionist

Crowleys Ridge State Park
Paragould, AR
09.2019 - 11.2021
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
  • Completed basic bookkeeping and document filing.
  • Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
  • Input customer data into reservation systems and updated to reflect room changes.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
  • Updated customer information in databases regularly to ensure accuracy of records.

Customer Service Representative

PostNet
Paragould, AR
09.2017 - 09.2019
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Consulted with customers to resolve service and billing issues.
  • Set up and activated customer accounts.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Collected deposits or payments and arranged for billing.

Education

High School Diploma -

Greene Co. Tech High School
Paragould, AR
05.2017

Some College (No Degree) -

Black River Technical College
Paragould, AR

Skills

  • Strategic Planning
  • Interdepartmental Collaboration
  • Verbal and Written Communication
  • Customer Service
  • Filing and Recordkeeping
  • Organizational Skills
  • Equipment maintenance
  • Electrode placement
  • Patient preparation
  • Medical record management
  • Patient communication
  • Data entry
  • Appointment Scheduling
  • HIPAA Compliance
  • Insurance Verification

Timeline

Neurodiagnostic Technologist

Arkansas Methodist Medical Center
07.2024 - 07.2025

Patient Care Coordinator

Arkansas Methodist Medical Center
11.2021 - 07.2024

Front Desk Receptionist

Crowleys Ridge State Park
09.2019 - 11.2021

Customer Service Representative

PostNet
09.2017 - 09.2019

High School Diploma -

Greene Co. Tech High School

Some College (No Degree) -

Black River Technical College

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