Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

DESTANIE LEWELLEN

Hewitt,Tx

Summary

Passionate about delivering exceptional customer service, seeking a role where I can actively listen to customer needs and resolve issues with empathy and professionalism. Possess specialized skills in conflict resolution, data entry, and customer relationship management. Excel in communication, problem-solving, and adaptability, ensuring positive experiences and outcomes for customers.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Life Insurance Agent

American Income Life
08.2024 - Current
  • Identifying client needs, developing personalized plans, delivering policies, and providing ongoing support.

Customer Service Rep

Senture LLC
08.2021 - 07.2024
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs for health insurance inquiries.
  • Answered inbound calls, chats and emails to facilitate customer service.

Stocker Associate

Walmart
08.2020 - 02.2021
  • Replenished items to maintain stock availability.

Daycare Teacher

Handprint's Academy
08.2019 - 08.2020
  • Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
  • Created a positive, nurturing environment for young students.

Education

High school diploma -

Waco High School

Skills

  • Call center procedures
  • Creative thinking
  • Data entry
  • Customer relations
  • Multitasking
  • Fast learner
  • Communication skills
  • Sales strategies
  • Customer service
  • Detail oriented

Certification

  • Life Insurance Agent License

Timeline

Life Insurance Agent

American Income Life
08.2024 - Current

Customer Service Rep

Senture LLC
08.2021 - 07.2024

Stocker Associate

Walmart
08.2020 - 02.2021

Daycare Teacher

Handprint's Academy
08.2019 - 08.2020

High school diploma -

Waco High School

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