Dester John
Avenel
Summary
Dedicated and disciplined professional with 25 years of honorable military service and over four years of proven leadership experience as a Team Lead at Walmart. Brings a strong work ethic,exceptional organizational skills and a commitment to excellence.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Team Leader
Wal-Mart Supercenter
03.2021 - Current
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Opened and closed location and monitored shift changes.
- Maintained positive customer relations by addressing problems.
- Identified and communicated customer needs.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Soldier
Trinidad and Tobago Defense Force
07.1998 - 03.2020
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Secured and protected military property, assets, and personnel.
- Operated and maintained armored vehicles.
- Provided 24 hour armed internal security for multiple events.
- Monitored and investigated suspicious persons situations and unusual activity.
- Conflict resolution
- Directed and controlled large crowds, recorded and prepared incident reports.
- Managed daily work assignments by delegating task and monitoring progress.
- Foot and vehicle patrol
- Closed Circuit Television
Education
Certificate of Technical Studies - Plumbing
The University of The West Indies
St Augustine, Trinidad01-2008
Certificate of Technical Studies - Building And Construction Technology
National Energy Skill Center
Couva, Trinidad03-1999
High School Diploma -
Chaguanas, Trinidad07-1991
Plumbing
Trinizuela Technical And Vocational College
St Augustine, Trinidad01-2008
Certificate of Technical Studies - Construction Engineering
Trinizuela Technical And Vocational College
San Fernando, Trinidad01-2017
Skills
- Complaint resolution
- Coaching
- Mentoring
- Team Management
- Reliable and trustworthy
- Multitasking
- Organization
- Friendly, positive attitude
- PPE Use
- Relationship building
- Team supervision
Certification
- Sit-forklift, Pallet Jack, Reach Truck
- SORA-Armed and Un-armed Security Officer Certificate.
Timeline
Team Leader
Wal-Mart Supercenter
03.2021 - Current
Soldier
Trinidad and Tobago Defense Force
07.1998 - 03.2020
Certificate of Technical Studies - Plumbing
The University of The West Indies
Certificate of Technical Studies - Building And Construction Technology
National Energy Skill Center
High School Diploma -
Plumbing
Trinizuela Technical And Vocational College
Certificate of Technical Studies - Construction Engineering
Trinizuela Technical And Vocational College
Awards
- Long Service Medal Award
- 50th Anniversary Medal
- Fifth Summit of the Americas ( VSOA)