Summary
Overview
Work History
Education
Skills
Work Preference
Timeline

DESTIN LIVINGS

Rio Rancho,NM

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize my engagement and performance. . Managing Operations and Efficiency Team Building Verbal and Written Communication. Technical Proficiency

Overview

3
3
years of professional experience
4
4
years of post-secondary education

Work History

Escalations Manager

HP
Rio Rancho, NM
04.2022 - 12.2022
  • Proven ability to learn quickly and adapt to new situations.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Strengthened communication skills through regular interactions with others.

Virtual Customer Service Associate

DL, Concentrix
Rio Rancho, NM
01.2022 - 05.2022

I work in a warehouse setting unloading 9 trucks a day - 14 trucks of Ross clothing equipment , I am also responsible for cleaning up my area and making sure the warehouse stays clean!

  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting, providing support and guidance.

Cashier

Little ceasers
Rio Rancho, NM
01.2021 - 12.2021

Excell Home Schooling
Rio Rancho, NM
05.2021
  • Employee Development
  • Work Planning and Prioritization
  • Problem Resolution
  • Resolved customer inquiries and complaints requiring management-level escalation
  • Produced thorough, accurate and timely reports of project activities
  • Developed new tactics to persuade canceling customers to stay with company
  • Updated information and details of calls and inquiries in customer service database for future reference
  • Retained high level of knowledge of company's products and services to deliver information on complementary offerings and increase cross-selling
  • Answered customer questions and provided store information
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity
  • Helped with purchases and signed customers up for rewards program.

Truck Unloader

JB HUNT
Rio Rancho , NM
01.2023 - Current
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.

Education

Diploma -

Excel Home Schooling , Rio Rancho, NM
2017.03 - 2021.05

Skills

  • Strong Math Skills
  • Safety Protocols
  • Staging Protocols
  • Item Evaluation

Work Preference

Work Type

Full Time

Location Preference

RemoteOn-Site

Important To Me

Company CultureCareer advancementHealthcare benefitsFlexible work hours

Timeline

Truck Unloader - JB HUNT
01.2023 - Current
Escalations Manager - HP
04.2022 - 12.2022
Virtual Customer Service Associate - DL, Concentrix
01.2022 - 05.2022
- Excell Home Schooling
05.2021
Cashier - Little ceasers
01.2021 - 12.2021
Excel Home Schooling - Diploma ,
2017.03 - 2021.05
DESTIN LIVINGS