Facilities management professional with emphasis in supporting mission driven institutions. Skilled in facilities management and operations at all levels. Known for fostering teamwork and adapting to changing needs to achieve optimal results. Dependable in maintaining and improving facilities to support organizational goals.
Work History
Facilities Manager
4 Years 3 Months
Oakland Museum of California | 08.2022 - Current
Managed preventive maintenance for HVAC, plumbing, electrical, and life-safety systems across 3 locations of museum facilities.
Coordinated work orders, vendor services, and repair schedules to enhance daily operations and elevate guest experience.
Oversaw custodial, maintenance, and building support staff to maintain safe, clean public spaces.
Responded to building emergencies and managed repairs.
Implemented safety and emergency response procedures to ensure building compliance and protect visitors.
Evaluated building conditions and recommended capital improvements for infrastructure reliability and long-term preservation.
Partnered with museum leadership and contractors to coordinate renovations, relocations, and special events.
Reduced energy consumption through opportunity awareness, collaboration and implementation of energy-saving initiatives.
Developed and enforced operational policies, processes, and procedures to maintain seamless facility operations.
Collaborated with stakeholders to develop capital improvement plans that aligned with organizational goals and budgets.
Implemented waste reduction initiatives by introducing recycling programs and partnering with environmentally responsible vendors.
Worker/Owner, Maintenance Department
14 Years 7 Months
Rainbow Grocery Cooperative Inc. | 04.2012 - Current
Served as Chairman of the Board of Directors and other committees to oversee all aspects of an economically and ecologically celebrated 47 year old co-op, sustaining a workforce of over 200 workers.
Worked on a non-hierarchical team of 5 to maintain a high volume, large scale cooperative grocery store, warehouses, offices and cold storage, ensuring operational efficiency.
Led educational tours for groups of all ages and backgrounds to educate on topics ranging from food sustainability to cooperative business practices.
Conducted the Cooperative History Orientation for new workers.
Web-based Customer Service
1 Year 5 Months
babeland.com | 06.2010 - 11.2011
Addressed customer needs through web and phone interactions, ensuring timely and effective resolutions.
Supported integrated communications systems in a charged, fast-paced environment.
Collaborated with team members to achieve project goals.
Provided assistance to multiple departments, including buying, warehouse and editorial.
Employed specialized pedagogy to educate and communicate with the public on sensitive topics, fostering understanding and support.
Store Manager
1 Year 8 Months
Utrecht Art Supply | 10.2008 - 06.2010
Oversaw all store operations including sales, staff and physical plant.
Directed daily store operations, ensuring consistent customer service and smooth workflow across departments.
Managed inventory control, ordering, and stock replenishment to maintain product availability.
Maintained corporate reporting through documentation and presentations.
Led public education projects to engage the community and boost sales.
Identified and created partnerships to support local arts initiatives. to support and sponsor a local after-school art program.
Education
Bachelor of Arts - Secondary Social Studies Education
University of Missouri - Kansas City | Kansas City, MO | 06-2005
Awarded Cum Laude
Skills
Facility operations
Building maintenance
Facility assessments
Asset management
Vendor management
Financial management
Staff supervision
Reliability
Adaptability skills
Communication skills
Collaborative teamwork
Interpersonal communication
Affiliations
International Association of Museum Facility Administrators
Legacy Business Status for RGCI - Collected and presented historical case and artifacts to the city of San Francisco which earned the cooperative status as a Legacy Business.
AWARDS
Best In Show - Maddie Rhodes Art of the Mask Auction, benefiting the Maddie Rhodes Art and Counseling Center
Timeline
Facilities Manager
Oakland Museum of California
08.2022 - CurrentRead More
Worker/Owner, Maintenance Department
Rainbow Grocery Cooperative Inc.
04.2012 - CurrentRead More
Web-based Customer Service
babeland.com
06.2010 - 11.2011Read More
Store Manager
Utrecht Art Supply
10.2008 - 06.2010Read More
University of Missouri - Kansas City
Bachelor of Arts from Secondary Social Studies Education