Chirsten Jones
Phoenix,AZ
Summary
A dedicated professional with proven expertise in customer service, time management, and trend analysis. Proficient in troubleshooting issues and developing effective solutions. A reliable employee seeking opportunities to enhance skills and contribute to the success of the organization. Recognized for being diligent, ethical, and detail-oriented.
Overview
9
9
years of professional experience
Work History
Production Lead
Hello Fresh
08.2024 - Current
- Monitored the plan and incoming work, re-prioritizing to meet changing priorities and deadlines
- Led and measured daily processes, promoting excellent order fulfillment and production
- Compiled and entered data into various databases to ensure accuracy and completeness
- Trained workers in proper operation, calibration, and maintenance of production line equipment.
- Supported employees by accurately tracking time and proactively resolving any conflicts.
- Coordinated effective schedules for production employees.
Senior Travel Consultant Specialist, Tier II
Bakkt
11.2022 - 08.2024
- Booked reservations for travel, hotels, rental cars and special events such as tours and excursions.
- Resolve client problems and special requests.
- Communicated with clients to confirm itineraries, methods of transportation and travel regulations.
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Helped customers with passport and visa applications.
Executive Assistant
Genpact Global Services
05.2020 - 02.2021
- Processed travel expenses and reimbursements for executive team and senior management group.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Organized and coordinated conferences and monthly meetings.
- Took notes and dictation at meetings.
- Promoted team productivity by keeping supplies organized and well-stocked.
Soccer Referee
Amazons Sports Organization
03.2016 - 03.2018
- Maintained accuracy and impartiality at all times while officiating games
- Managed equipment inventory, including uniforms, balls, and cones
- Educated all ages of athletes in game rules, regulations and techniques
- Communicated with fans, coaches and players
Education
Associates In Science (A.S.) - Psychology
Atlanta Metropolitan State College
12.2019
Bachelor of Science (B.S.) - Psychology
Alabama A&M University
05.2018
High School Diploma - undefined
Westlake High School
05.2017
Skills
- Data analysis
- Microsoft Excel
- Adobe Acrobat
- Zoho
- Zendesk
- Galileo
- Quality assurance
- Attention to details
Timeline
Production Lead
Hello Fresh
08.2024 - Current
Senior Travel Consultant Specialist, Tier II
Bakkt
11.2022 - 08.2024
Executive Assistant
Genpact Global Services
05.2020 - 02.2021
Soccer Referee
Amazons Sports Organization
03.2016 - 03.2018
Bachelor of Science (B.S.) - Psychology
Alabama A&M University
High School Diploma - undefined
Westlake High School
Associates In Science (A.S.) - Psychology
Atlanta Metropolitan State College
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