Sanam Attarha
San Jose
Summary
Proven Sales Associate at GNC, adept in cash management and customer service, I excelled in surpassing sales targets and achieving an increase in Pro Membership enrollments. Leveraging interpersonal communication and collaborative skills, I consistently delivered exceptional customer experiences, contributing significantly to revenue growth and customer satisfaction at both GNC and TJX Companies.
Overview
4
4
years of professional experience
Work History
Sales Associate
GNC - General Nutrition Centres
08.2023 - Current
- Recognized as the Sales Associate with the highest number of Pro Membership sign-ups each month, consistently surpassing targets and contributing to a 15% increase in membership enrollments.
- Consistently achieved and surpassed sales targets, contributing to an increase in monthly sales revenue.
- Delivered outstanding customer service by engaging with customers to assess their needs and provide tailored supplement recommendations.
- Maintained up-to-date knowledge of new product lines, promotions, and industry trends to provide accurate and insightful information to customers.
- Collaborated with team members to achieve store goals and maintain a positive work environment. Played a key role in training new associates on sales techniques, product knowledge, and customer service practices, contributing to overall team performance and cohesion.
Cashier
TJX Companies
04.2020 - 09.2022
- Helped customers complete purchases, locate items, and join reward programs.
- Handled customer cash and credit card transactions.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked with floor team and managers to meet wide range of customer needs.
- Assisted customers with returns, refunds, and resolving transaction issues.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
Education
Bachelor of Science - Accounting
San Jose State University
San Jose, CA05.2025
Associate of Science - Business Administration
West Valley College
Saratoga, CA05.2023
Skills
- Cash Management
- Cash Register Systems
- Customer Service and Assistance
- Interpersonal Communication
- Collaborative Team Member
Timeline
Sales Associate
GNC - General Nutrition Centres
08.2023 - Current
Cashier
TJX Companies
04.2020 - 09.2022
Bachelor of Science - Accounting
San Jose State University
Associate of Science - Business Administration
West Valley College
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