Destinee Decaro
Orlando
Summary
Hospitality professional with record of delivering exceptional guest experiences. Adept at managing customer interactions and resolving issues to ensure satisfaction. Known for strong teamwork and adaptability in fast-paced environments. Skills include customer service, communication, and problem-solving, valued by employers in field.
Overview
3
3
years of professional experience
Work History
Server
Earls Kitchen + Bar
04.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Catering Server
Authur's Catering and Events
12.2023 - Current
- Assisted in event setup and teardown, ensuring a smooth transition between functions.
- Provided friendly, courteous service to create memorable moments for guests.
- Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
Bartender /Special Events Assistant
Crooked Can Brewing Co
10.2021 - 10.2023
- Served high customer volumes during special events, nights, and weekends.
- Executed events for the brewery, contributing to increased brand recognition and fostering a positive company image.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Sever
Bosphorous
04.2023 - 09.2023
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
Education
Bachelor of Science - Event Management, Hospitality Management
University of Central Florida
08.2023
Skills
- Detail Oriented
- Organized
- Creativity
- Problem Solving
- Customer Service
- Communication
Timeline
Server
Earls Kitchen + Bar
04.2024 - Current
Catering Server
Authur's Catering and Events
12.2023 - Current
Sever
Bosphorous
04.2023 - 09.2023
Bartender /Special Events Assistant
Crooked Can Brewing Co
10.2021 - 10.2023
Bachelor of Science - Event Management, Hospitality Management
University of Central Florida
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