Destinee Green
Property Manager
Carson City,NV
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Dispatch Assistant Manager
Roto Rooter Plumbing
01.2020 - 07.2022
- Managed the scheduling of drivers and vehicles to optimize resource allocation and reduce operational costs.
- Optimized vehicle routing plans by analyzing historical data patterns and utilizing advanced mapping tools.
- Ensured compliance with safety protocols during dispatch operations, reducing accidents and maintaining a safe working environment.
- Processed customer orders efficiently using company-specific software systems, ensuring all necessary information was captured accurately.
- Provided exceptional customer service to clients by addressing inquiries or concerns promptly and professionally.
- Participated actively in weekly meetings with management teams to discuss dispatch performance metrics, identifying areas for improvement and implementing necessary changes.
- Liaised frequently with customers via phone or email to provide updates on order status or address any concerns they may have had.
- Processed invoices and payments for dispatched orders to provide proof of transaction.
- Generated reports to track deliveries and maintain proper records and documentation.
- Received new orders, prepared documentation, and assigned personnel.
- Utilized dispatch software to enter customer orders, deliveries and receipts.
- Accomplished multiple tasks within established timeframes.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Directed dispatching, routing, and tracking of 7 plumbers
- Closely monitored dispatch board to triage and prioritize over 50 daily calls
Assembly Line Leader
CCQ Designs
09.2017 - 12.2019
- Led daily team meetings to review production goals, address concerns, and maintain open lines of communication among staff members.
- Liaised with upper management regarding operational challenges, proposing viable solutions to optimize overall assembly line performance.
- Monitored assembly line performance, identifying bottlenecks and implementing effective solutions for continuous improvement.
- Spearheaded process improvements initiatives, leading to measurable reductions in waste and increased productivity levels.
- Boosted employee morale by fostering a collaborative work environment and providing opportunities for professional growth.
- Oversaw loading and unloading of packages in warehouse.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Managed cross-functional teams, ensuring smooth communication between departments for seamless production flow
- Achieved on-time delivery of products by closely monitoring progress and adjusting workflows as needed
Regional Property Manager
Manage INC
04.2010 - 05.2017
- Managed lease renewals strategically to minimize turnover risks while balancing rent increases with market conditions for optimal revenue generation.
- Increased tenant satisfaction by addressing concerns promptly and maintaining open lines of communication through regular meetings and newsletters.
- Enhanced property occupancy rates by implementing strategic marketing plans and conducting regular market analyses.
- Established strong partnerships with local government agencies, streamlining permitting processes for construction projects or zoning changes as needed.
- Monitored industry trends and regulatory updates, implementing necessary changes promptly to maintain compliance across all managed properties.
- Maximized revenue growth by developing and executing competitive pricing strategies for each property.
- Streamlined operations, implementing efficient property management software systems for tracking tenant data, financials, and maintenance requests.
- Performed diligent screening processes for prospective tenants to maintain high-quality communities that attracted premium rental rates.
- Reduced maintenance costs by establishing preventive maintenance programs and vendor contract negotiations.
- Ensured timely rent collection and minimized delinquencies with effective communication and follow-up procedures.
- Negotiated vendor contracts and presented to owners for approval.
- Handled terminations, performance evaluations and staff coaching to maintain top property operations.
- Communicated effectively with owners, residents, and on-site associates.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Kept properties in compliance with local, state, and federal regulations.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
02 - 02
Education
High School Diploma -
Sparks High
Sparks, NV 05.2001 -
Skills
Deadline-oriented
Timeline
Dispatch Assistant Manager
Roto Rooter Plumbing
01.2020 - 07.2022
Assembly Line Leader
CCQ Designs
09.2017 - 12.2019
Regional Property Manager
Manage INC
04.2010 - 05.2017
High School Diploma -
Sparks High
05.2001 -
02 - 02