DESTINEE JOHNSON
Grand Prairie,TX
Summary
Advance my knowledge and leadership skills to pursue my doctoral degree in Veterinarian. As I've always had a passion and love for animals. I'm looking to obtain a position in a animal clinic or hospital, where I can be apart of a team dedicated to providing quality animal care. I'm eager to learn, help strengthen operations, and provide exceptional service.
Overview
6
6
years of professional experience
Work History
Veterinary Technician II
Texas Coalition For Animal Protection
Arlington , TX
02.2023 - Current
- Assisted veterinarians in performing surgical procedures by preparing the operating room, monitoring anesthesia levels, and administering medications to animals.
- Assisted with euthanasia when necessary according to veterinarian instructions.
- Determined appropriate dosages of medication based on weight calculations using veterinary scales.
- Dispensed prescription medications upon request from veterinarians.
- Operated anesthesia, oxygen and monitoring equipment.
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
- Provided postoperative care for animals recovering from surgery including providing pain management treatments.
- Educated clients on proper animal nutrition and preventive health care techniques.
- Administered vaccinations and performed routine laboratory tests to check for any abnormalities in an animal's health condition.
- Maintained accurate records of all treatment provided to animals including medical history files and vaccination certificates.
- Oversees the sterilization, cleaning, and proper working of surgical equipment.
- Cleaned and maintained equipment used in veterinary practices such as autoclaves, examination tables, and kennels.
- Conducted regular inspections of kennel areas to ensure cleanliness standards were met.
- Communicated with clients regarding their pet's health status or progress reports following a procedure or illness diagnosis.
- Restrained and stabilized animals during examination and treatment to prevent injuries.
- Prepared and labeled medications and instructed client on administration.
- Provides training, guidance, and oversight of Veterinary Technician I and Veterinary Assistants in surgical area.
- Prepares patients for surgery as instructed, including shaving, bladder expression, scrubbing surgical area etc.
- Maintains medical inventory and supplies
- Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
- Provides in-person and telephone client care.
Sales Supervisor
Bath & Body Works
Grand Prairie , TX
08.2021 - 09.2022
- Responsible for leadership tasks as delegated by the store manager.
- Provide ongoing training to address staff needs.
- Establish and enforce clear goals to keep employees working collaboratively.
- Identify and correct performance and personnel issues to reduce impact to business operations.
- Coach staff members to develop long-term career goals.
- Review completed work to verify consistency, quality and conformance.
- Display expert knowledge of products, company policies, and store strategies.
- Evaluate processes and employee strengths to realign workflows with changing business demands.
- Respond to employee concerns or complaints by coordinating with human resources team to solve issues.
- Interview applicants, recommend individuals for hiring and evaluated staff performance.
- Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret sales performance.
- Assist in meeting payroll targets by ensuring appropriate sales floor coverage to manage call-ins or call-offs.
- Set the direction and goals for each day/shift when associates arrive for work.
Sales Manger
Carters/OshKosh B’gosh
Cedar Hill , TX
11.2020 - 01.2023
- Supports the management team in driving financial results, customer experience, employee retention, and delivering brand standards of operational and merchandising execution
- Supports management team by effectively analyzing business results, and takes necessary action to drive key performance indicators to increase sales production.
- Executes Company directives within set timelines including visual, signage, markdowns, and sales promotions
- Opening and closing routines, receive shipment, maintain policies and procedure.
- Process sales transactions and provide excellence customer service
- Process inventory and maintain stock
Sales Associate
OshKosh B'gosh
Grand Prairie , TX
12.2019 - 11.2020
- Assist customers find specific products, answer questions, and offered product advice.
- Train new team members in cash register operation, stock procedures, and customer services.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Increased profit margin by cross-selling with similar products for customer purchases.
- Complete daily recovery tasks to keep areas clean and neat for maximum productivity.
- Retain product service and company policy knowledge to serve as a resource for both coworkers and customers.
- Answered incoming telephone calls to provide store products and services information.
- Tracked company inventories, moved excess stock, and arranged products to improve sales.
Style Advisor
Justice
Grand Prairie , TX
06.2018 - 12.2019
- Provide personal fashion stylist advise to customer
- Process sales transactions and provide excellence customer service
- Complete store recovery and floor reset
- Process inventory and maintain stock
Education
High School Diploma -
South Grand Prairie Early College High School
05.2021
Associate of Science -
Mountain View Community College
05.2021
Skills
- Management and Leadership
- Problem Resolution
- Inventory Control
- Sales Production
- Training and coaching
- Organizational and Strategy
- Critical Thinking
- Customer Service
- Computer Skills
- Goal and Detail Oriented
- Time Management
- Animal Care and Handling
- Injectable agent induction
- Surgical Assistance
- Pre-anesthetic preparation
- General anesthesia recovery
- Medication Administration
- Treatment Administration
- Administering subcutaneous medication
- Suture removal
- Medical record-keeping
- Computer and data entry skills
- Ability to communicate surgical results, observations, and follow up care to owners
- Knowledgeable of characteristics of animal behavior
- Administer shots and blood draws on animals
- Administer anesthesia
- Ability to lead other in normal and emergency situations
- IV Medication Administration
- Equine intubation
References
Available upon request.
Timeline
Veterinary Technician II
Texas Coalition For Animal Protection
02.2023 - Current
Sales Supervisor
Bath & Body Works
08.2021 - 09.2022
Sales Manger
Carters/OshKosh B’gosh
11.2020 - 01.2023
Sales Associate
OshKosh B'gosh
12.2019 - 11.2020
Style Advisor
Justice
06.2018 - 12.2019
High School Diploma -
South Grand Prairie Early College High School
Associate of Science -
Mountain View Community College
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