Destinee Lape
Mechanicsville,MD
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
9
9
years of professional experience
Work History
Territory Sales Lead
Anderson Merchandisers, LLC
10.2023 - Current
- Increased overall sales by developing and executing effective territory sales strategies.
- Built strong relationships with key clients through consistent communication and excellent customer service.
- Expanded the client base by identifying potential customers and initiating contact to promote products and services.
- Collaborated with marketing team to develop targeted materials for promotions, leading to increased product awareness.
- Addressed customer concerns promptly and effectively, fostering a positive reputation for the company within the industry.
Key Carrier
HomeGoods
12.2018 - 10.2023
- Enhanced store security by conducting regular audits and maintaining strict key control procedures.
- Streamlined operations by effectively managing opening and closing store procedures, ensuring timely readiness for business.
- Boosted sales performance with consistent promotion of products and services to customers during transactions.
- Increased customer satisfaction by addressing and resolving issues promptly, leading to a better shopping experience.
- Improved team productivity through effective delegation of tasks to staff members based on their skills and strengths.
- Maintained a clean and organized store environment, contributing to a positive atmosphere for both employees and customers.
- Assisted in training new hires, fostering an environment of continuous learning and professional growth among team members.
- Collaborated with management to implement new initiatives aimed at improving overall store performance.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Administrative Assistant
Allens Custom Painting
02.2015 - 09.2018
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Education
Undergraduate -
Ashworth College
Norcross, GA06-2021
High School Diploma -
Leonardtown High School
Leonardtown, MD06-2015
Skills
- Business Planning
- Business Administration
- Relationship Building
- Task Prioritization
- Continuous Improvement
- Problem-solving aptitude
- Decision-Making
- Team Collaboration
- Goal Setting
- Adaptability
Timeline
Territory Sales Lead
Anderson Merchandisers, LLC
10.2023 - Current
Key Carrier
HomeGoods
12.2018 - 10.2023
Administrative Assistant
Allens Custom Painting
02.2015 - 09.2018
Undergraduate -
Ashworth College
High School Diploma -
Leonardtown High School