Destinee Lim
Las Vegas,NV
Summary
A self-motivated lead, recognized for multitasking numerous requests to handle direct and escalated customer requirements. Excellent research, communication and problem-solving abilities. Highly driven to learn and become the best at big opportunities that await.
Overview
7
7
years of professional experience
Work History
Customer Service Lead
Pineapple Park Lv
Las Vegas, Nevada
05.2022 - Current
- Trained new staff on company policies and customer service techniques.
- Handled complex customer situations and escalated issues.
- Worked with management to enhance customer experience strategies.
Restaurant Hostess
El Cantarito
Portland, Oregon
10.2019 - 01.2020
- Always greeted guests with a smile and a welcoming gesture.
- Assisted servers by communicating every guest needs and preferences.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
Education
High School Diploma -
Desert Oasis
Las Vegas, NV05-2022
Skills
- Customer experience strategy
- Problem solving
- Communication
- Dependable
- Adaptive
- Motivated
- Positive attitude
- Challenges
Timeline
Customer Service Lead
Pineapple Park Lv
05.2022 - Current
Restaurant Hostess
El Cantarito
10.2019 - 01.2020
High School Diploma -
Desert Oasis