Destinee Ruiz-Regan
Las Vegas,Nevada
Summary
Dedicated and customer-oriented cocktail waitress with a passion for providing exceptional service in a dynamic bar or restaurant environment. Possesses strong multitasking skills, a friendly demeanor, and a commitment to ensuring a positive experience for patrons. Seeking an opportunity to contribute my skills and enthusiasm to a vibrant establishment.
Overview
11
11
years of professional experience
Work History
Cocktail Server
South Point Hotel Casino
08.2016 - 07.2023
- Enhanced customer experience by efficiently taking and delivering drink orders, providing excellent service.
- Increased repeat clientele by building rapport with patrons and anticipating their preferences.
- Maintained a clean and organized bar area for optimal efficiency during busy shifts.
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Collaborated with bartenders to ensure timely preparation of drinks for efficient service.
- Demonstrated flexibility in scheduling availability, working various shifts including weekends, holidays, and late nights based on business needs.
Hostess
GameWorks
01.2015 - 08.2016
- Greet guest and seat them at tables or in a waiting area & Provide guest with menus
- Assign patrons to tables suitable for their needs and according to rotation so that the servers receive an appropriate number of seatings
- Answer telephone calls and respond to inquiries or transfer calls
- Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers’ concerns are addressed
- Inspect dining and serving areas to ensure cleanliness and proper setup
- Inform patrons of establishment specialties and features.
Hostess
Brookyln Bowl
02.2014 - 01.2015
- Greet guest and seat them at tables or in a waiting area & Provide guest with menus
- Assign patrons to tables suitable for their needs and according to rotation so that the servers receive an appropriate number of seatings
- Answer telephone calls and respond to inquiries or transfer calls
- Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers’ concerns are addressed
- Inspect dining and serving areas to ensure cleanliness and proper setup
- Inform patrons of establishment specialties and features.
Hostess
Downtown Grand
10.2013 - 02.2014
- Inspect dining and serving areas to ensure cleanliness and proper setup
- Inform patrons of establishment specialties and features
- Greet guest and seat them at tables or in a waiting area & Provide guest with menus
- Assign patrons to tables suitable for their needs and according to rotation so that the servers receive an appropriate number of seatings
- Answer telephone calls and respond to inquiries or transfer calls
- Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers’ concerns are addressed
- Receive dining reservations.
Cashier
Dunkin Donuts
04.2013 - 10.2013
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Issues receipts, refunds, credits, or change due to customers
- Assists customers by providing information and resolving their complaints
- Greet customers entering establishment
- Count money in casher drawers at the beginning of shift to ensure that amounts are correct
- Assist with duties in other areas of the store.
Cashier
Café Rio
10.2012 - 04.2013
- Maintain clean and orderly checkout areas are complete
- Process merchandise returns exchanges
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Issues receipts, refunds, credits, or change due to customers
- Assists customers by providing information and resolving their complaints
- Greet customers entering establishment
- Count money in casher drawers at the beginning of shift to ensure that amounts are correct.
Education
Medical Assisting
Northwest Career And Technical Academy
Las Vegas, NV08.2021
High School Diploma -
Desert Oasis High School
06.2013
Skills
- Communication
- Ability to self-manage and to self-motivate
- Computer skills
- Willing to learn
- Energetic & great work ethic
- Great multitasking
- Enjoys working with the public and in a team environment
- ID Verification
- POS System Operation
- Cash Handling
- Customer Service
- Bar Terminology
- Payment Processing
- Conflict resolution abilities
- Organizational skills
- Speed and efficiency
Timeline
Cocktail Server
South Point Hotel Casino
08.2016 - 07.2023
Hostess
GameWorks
01.2015 - 08.2016
Hostess
Brookyln Bowl
02.2014 - 01.2015
Hostess
Downtown Grand
10.2013 - 02.2014
Cashier
Dunkin Donuts
04.2013 - 10.2013
Cashier
Café Rio
10.2012 - 04.2013
Medical Assisting
Northwest Career And Technical Academy
High School Diploma -
Desert Oasis High School