DESTINEE TORRES
WOODSIDE,US
Summary
Starbucks Supervisor with over a decade of experience in enhancing customer satisfaction and optimizing operational efficiency. Demonstrates exceptional skills in inventory management, team leadership, and real-time coaching, leading to improved staff performance and service quality. Committed to fostering a positive work environment and eager to leverage extensive expertise in customer service and time management to drive success in any location across the US.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Beauty Advisor
Sephora
New York, NY
10.2025 - Current
- Advised clients on skincare and makeup products, enhancing customer satisfaction through personalized consultations.
- Maintained up-to-date knowledge of beauty trends, ensuring clients received current product recommendations.
- Collaborated with team members to create engaging in-store promotions, driving customer engagement and sales growth.
- Trained new staff on product lines and customer service best practices, fostering a knowledgeable team environment.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
Shift Supervisor
Starbucks
Queens Jackson heights
12.2015 - 09.2025
- Oversee daily operations ensuring customer satisfaction and efficient inventory management.
- Directed team operations during peak hours, ensuring efficient workflow and consistent customer satisfaction.
- Implemented real-time coaching strategies, resulting in noticeable improvements in staff performance and service quality.
- Monitored inventory accuracy and executed timely restocks, preventing supply shortages and supporting smooth daily operations.
- Worked closely with team members to maintain store standards, fostering a positive and productive work environment.
- Evaluated daily sales trends and adjusted floor setups to optimize customer flow and maximize revenue opportunities.
Patient Coordinator
NYC plastic surgery office
New York, NY
03.2022 - 09.2023
- Answering all phone calls and emails daily
- Scheduling patients
- Maintaining a clean work environment
- Ordering office supplies as needed. Also ordering lunch for the office
- Uptaining each patient's charts with a clean medical sheet daily for each doctor.
Education
High School Diploma -
Long Island City High School
01.2014
Skills
- Key Holder
- Customer Service
- Cash Handling
- Veterinary Assistant
- Time Management
Certification
Food Handler
Timeline
Beauty Advisor
Sephora
10.2025 - Current
Patient Coordinator
NYC plastic surgery office
03.2022 - 09.2023
Shift Supervisor
Starbucks
12.2015 - 09.2025
High School Diploma -
Long Island City High School