Destinee Townsend
Fort Myers
Overview
2
2
years of professional experience
Work History
Coordinator Customer Service
Wegmans Food Markets
12.2021 - 10.2023
- Developed relationships with new staff members, and assisted existing staff members in their career development
- Provided customer service and was involved in training new team members each month
- Offered strong customer service skills, keeping customers satisfied and increasing sales
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the work environment
- Skills: Customer service, Communication skills, Time management, Leadership
Restaurant Hostess
Market Street Brewing Company
07.2021 - 11.2021
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Education
High School -
Corning Painted Post High School
Corning, NY06.2022
Skills
- Customer service
- Communication skills
- Time management
- Leadership
Timeline
Coordinator Customer Service
Wegmans Food Markets
12.2021 - 10.2023
Restaurant Hostess
Market Street Brewing Company
07.2021 - 11.2021
High School -
Corning Painted Post High School