Destinee Winbush
Cincinnati
Summary
Healthcare professional with a solid foundation in nursing studies and experience managing patient records. Handles patient coordination and compliance tasks with strong attention to detail and effective communication skills. Committed to enhancing patient care and supporting team efforts in a fast-paced environment.
Detail-oriented individual with experience in patient records management and payment processing. Demonstrates strong organizational skills and effective communication in fast-paced settings. Ready to contribute to a team by supporting operational needs and enhancing service delivery.
Healthcare professional with a focus on patient care and administrative support. Handles patient documentation and compliance with regulations, ensuring accuracy and confidentiality. Committed to enhancing patient experiences and streamlining operations through teamwork and effective communication.
Aspiring healthcare professional with hands-on experience in patient record management and administrative tasks. Supports healthcare teams by optimizing appointment scheduling and maintaining accurate documentation. Aims to contribute to patient care quality and operational success through attention to detail and collaboration.
Organized individual with strong customer service and teamwork skills. Facilitates communication and supports administrative tasks in healthcare settings, ensuring efficient operations. Ready to leverage problem-solving abilities and attention to detail to enhance service delivery and patient satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Billing and Payment Coordinator
Total Quality Logistics Inc.
Milford, OH
12.2024 - Current
- Coordinated communication between internal teams and vendors to resolve payment discrepancies.
- Processed and verified payment transactions using financial software tools.
- Assisted in maintaining accurate records of all payment activities and vendor interactions.
- Streamlined invoicing processes to enhance accuracy and reduce processing time.
- Supported auditing efforts by preparing necessary documentation for compliance reviews.
- Collaborated with accounting team to ensure timely reconciliation of accounts payable entries.
- Developed training materials for new staff on payment procedures and system usage.
- Implemented best practices for handling sensitive financial information securely.
- Provided exceptional support during tax season by coordinating with external accountants and providing accurate payment data for tax calculations.
- Contributed to successful financial audits through meticulous record-keeping practices and prompt responses to auditor requests for information about specific transactions or processes.
- Assisted in budget preparation by providing detailed reports on historical payment data for various departments'' resource planning purposes.
- Spearheaded process improvements for increased accuracy in payment coordination efforts.
- Improved payment processing efficiency by streamlining workflows and implementing new software tools.
- Developed training materials and conducted workshops for new team members on payment procedures.
- Closely monitored accounts payable balances, proactively identifying potential late payments or delinquencies before they occurred.
Student Assistant
UCMC Medical Center
West Chester, OH
02.2026 - 04.2026
- Assisted in managing patient records and ensuring compliance with healthcare regulations.
- Coordinated scheduling for patient appointments, optimizing workflow efficiency.
- Supported medical staff by preparing and organizing necessary documentation for patient care.
- Executed administrative tasks, including data entry, filing, and maintaining office supplies inventory.
- Facilitated communication between departments to enhance operational effectiveness and collaboration.
- Developed training materials for new student assistants, streamlining onboarding processes.
- Implemented feedback mechanisms to improve service delivery and patient satisfaction levels.
- Maintained confidentiality of sensitive information while adhering to HIPAA standards in all interactions.
- Provided excellent customer service to students and staff at the front desk, addressing inquiries and concerns promptly.
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Enhanced office efficiency by organizing and maintaining files, records, and resources.
- Performed clerical tasks such as photocopying, scanning documents efficiently while maintaining confidentiality when necessary.
- Supported administrative staff with data entry tasks, ensuring accuracy in record-keeping systems.
- Collaborated with team members on event planning and execution, resulting in successful campus events and activities.
- Completed special projects assigned by supervisors within specified deadlines while balancing regular duties effectively.
- Provided exceptional support during peak registration periods, ensuring students had access to required information and resources.
- Facilitated a positive learning environment by providing support services to students with accommodation needs.
- Enhanced office organization by developing efficient filing system, significantly reducing retrieval time.
- Supported implementation of campus-wide health and wellness program, promoting student well-being.
- Provided critical support during enrollment periods, streamlining process for both students and staff.
- Assisted with grant writing efforts, securing funding for several key campus projects.
Education
Associate of Science - Nursing
University of Cincinnati
Cincinnati, OH05-2028
High School Diploma -
Colerain High School
Cincinnati05-2024
Skills
- Bank reconciliation
- Accounts receivable
- Microsoft Excel
- Accounts payable
- Payment processing
- Invoice management
- Payment processing expertise
- Teamwork
- Organization skills
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Multitasking
- Documentation and recordkeeping
- Microsoft office
Certification
CPR
CMA- In progress
Accomplishments
- Achieved Finding paperwork through effectively helping with reaching out to the carriers.
Timeline
Student Assistant
UCMC Medical Center
02.2026 - 04.2026
Billing and Payment Coordinator
Total Quality Logistics Inc.
12.2024 - Current
Associate of Science - Nursing
University of Cincinnati
High School Diploma -
Colerain High School