Destinee Yates
Montgomery,AL
Summary
Dedicated healthcare professional with extensive experience as a Phlebotomist at CSL Plasma, skilled in venipuncture and specimen handling. Proven ability to enhance patient comfort and ensure compliance with safety regulations. Strong communicator, adept at fostering positive patient interactions while maintaining HIPAA standards. Committed to delivering exceptional care and operational efficiency.
Overview
2
2
years of professional experience
Work History
Phlebotomist
CSL Plasma
08.2024 - Current
- Collected blood samples using proper techniques and equipment to ensure patient safety.
- Maintained cleanliness and organization of phlebotomy workstations to support efficient operations.
- Assisted in labeling and processing specimens for accurate testing and reporting.
- Followed established protocols for handling biohazardous materials to ensure compliance with safety regulations.
- Providing our donors with the most comfortable experience possible.
Medical Assistant
MainStreet Family Urgent Care
10.2024 - 06.2025
- Assisted in patient intake, ensuring accurate information collection and documentation.
- Supported medical staff with routine procedures and patient care tasks effectively.
- Maintained cleanliness and organization of examination rooms for optimal workflow.
- Managed appointment scheduling, optimizing patient flow and reducing wait times.
Online Banking Representative
SYKES
07.2023 - 07.2024
- Assisted customers with online banking inquiries, ensuring prompt and accurate responses.
- Provided technical support for banking applications, resolving issues efficiently to enhance user experience.
- Educated clients on digital banking features, promoting self-service options for improved satisfaction.
- Collaborated with team members to streamline processes, enhancing operational efficiency in customer service delivery.
Education
Certificate in Phlebotomist - Phlebotomy
JES Health Center
Montgomery, AL07.2024
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Butterfly needle technique
- Sample and specimen collection
- HIPAA compliance
- Patient confidentiality
- Health and safety
Timeline
Medical Assistant
MainStreet Family Urgent Care
10.2024 - 06.2025
Phlebotomist
CSL Plasma
08.2024 - Current
Online Banking Representative
SYKES
07.2023 - 07.2024
Certificate in Phlebotomist - Phlebotomy
JES Health Center
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