Destiney A. Burks
Baltimore,MD
Summary
Motivated and compassionate professional seeking full- or part-time employment where I can apply my education, hands-on dental assisting experience, and customer service skills to contribute positively to a team and ensure quality patient care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Coordinator
Porter Dental
Baltimore, USA
04.2024 - Current
- Coordinated patient appointments and managed daily schedule.
- Answered calls from patients, providers, and insurance representatives professionally.
- Prepared and updated patient records, including intake forms and visit summaries.
Dental Assistant / Dental Front Desk
Edmondson Family Dental Care
Windsor Mill, USA
01.2023 - 03.2024
- Performed both chairside assisting and front desk duties.
- Proficient in digital radiography and Dentrix software.
- Handled scheduling, insurance verifications, payments, and patient concerns.
Dental Assistant
Adventure Dental & Vision
Baltimore, USA
07.2022 - 01.2023
- Provided chairside assistance and prepared treatment rooms.
- Sterilized instruments and maintained accurate patient records.
- Educated patients on oral hygiene and post-op care.
Warehouse Associate
Amazon Fulfillment Center
Baltimore, USA
01.2022 - 12.2022
- Managed inventory and ensured timely shipments.
- Loaded/unloaded shipments using pallet jacks and hand-trucks.
- Verified quality and accuracy of outgoing packages.
Delivery Driver
Amazon Exclusive Elevations
Baltimore, USA
01.2021 - 01.2022
- Delivered packages on assigned routes and ensured timely delivery.
- Provided customer support and resolved issues as needed.
City Carrier Assistant
United States Postal Service
Takoma Park, USA
01.2020 - 01.2021
- Delivered and collected mail on a designated route.
- Handled COD and certified mail, obtained signatures, and answered customer inquiries.
Security Officer / Admin Support
Johns Hopkins - Broadway Services
Baltimore, USA
01.2019 - 01.2020
- Monitored hospital safety, assisted visitors, and supported medical staff.
- Transported deceased to morgue and processed necessary documentation.
- Filed patient belongings and handled sensitive information.
Education
Dental Assistant Certificate -
Fortis Institute
Towson, MD01.2022
High School Diploma -
Western High School
Baltimore, MD01.2017
Skills
- Dentrix Software
- Patient Intake & Records
- Insurance Verification & Billing
- Chairside Assisting
- Customer Service & Communication
- Multitasking in Fast-Paced Environments
- Microsoft Excel & Administrative Support
- Appointment scheduling
- Treatment room preparation
Certification
- Certified Dental Assistant
- CPR Certified - American Heart Association -Expire 12/2026
- Medication Technician -Expire 07/2027
- Radiology Certification- Pending (Exam date TBD)
References
References available upon request.
Timeline
Patient Coordinator
Porter Dental
04.2024 - Current
Dental Assistant / Dental Front Desk
Edmondson Family Dental Care
01.2023 - 03.2024
Dental Assistant
Adventure Dental & Vision
07.2022 - 01.2023
Warehouse Associate
Amazon Fulfillment Center
01.2022 - 12.2022
Delivery Driver
Amazon Exclusive Elevations
01.2021 - 01.2022
City Carrier Assistant
United States Postal Service
01.2020 - 01.2021
Security Officer / Admin Support
Johns Hopkins - Broadway Services
01.2019 - 01.2020
Dental Assistant Certificate -
Fortis Institute
High School Diploma -
Western High School