Arlene Pizarro
Bronx
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Patient Visit Specialist
Gramercy Dental Center
New York
03.2023 - 01.2025
- Coordinated with dental professionals to ensure seamless patient care and communication.
- Assisted in developing treatment plans based on patient assessments and needs.
- Coordinated patient scheduling and appointment confirmations to enhance service delivery.
- Scheduled patient appointments using practice management software.
- Maintained accurate patient records using electronic health record systems.
- Facilitated billing processes and payment collections to support financial operations.
Dental Assistant
Pure Dental Care
New York
01.2022 - Current
- Ensured infection control by sterilizing and disinfecting instruments, setting up instrument trays, preparing materials, and assisting with dental procedures.
- Assisted dentists in managing medical and dental emergencies.
- Assisting dental hygienists with procedures when necessary.
- Delivered compassionate patient care, addressing individual needs and concerns to enhance patient experience.
- Collecting and recording medical and dental histories and patient vital signs.
- Recording treatment information in patient records.
- Conducted dental x-rays and maintained dental x-ray equipment to support accurate diagnostics.
- Giving patients information on dental hygiene, oral health care, and plaque control programs.
- Preparing patients for dental work.
- Providing postoperative instructions as directed by the dentist.
- Maintained and cleaned dental equipment to ensure proper functioning and hygiene.
- Forming preliminary impressions for study casts and occlusal registrations for mounting study casts.
- Ordering dental supplies and maintaining dental equipment inventory.
- Fabricating temporary restorations and custom impressions from preliminary impressions.
Dental Assistant
Nassau Street Dental
New York
05.2019 - 12.2019
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Supported dentists during procedures, prioritizing patient comfort and adherence to treatment protocols.
- Prepared examination rooms by sterilizing instruments and organizing supplies.
- Sanitized equipment and cleaned treatment rooms while restocking supplies after each patient's treatment to ensure readiness for next patient.
Dental Assistant
Janas dental
Bronx
01.2019 - 05.2019
- Assisted dentists during procedures, ensuring patient comfort and safety.
- Assisted dentist with procedures, ensuring successful outcomes for treatments like root canals, extractions, and suture removals.
- Prepared and sterilized dental instruments and equipment for optimal safety and efficiency during procedures.
- Took x-rays to support accurate diagnostics before cleanings.
- Managed patient records using electronic health record systems efficiently.
Office assistant
DOCTORS UNITED
Bronx
11.2018 - 03.2019
- Assisted customers via phone, email, and in-person, providing accurate information to enhance customer satisfaction.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Executed clerical tasks including filing, copying, and distributing mail to ensure smooth office operations.
- Delivered clerical support by managing routine and special tasks, contributing to overall office efficiency.
Manager
Acceptance Now
New York
03.2016 - 10.2018
- Assisted customers to ensure enjoyable shopping experiences, fostering customer loyalty.
- Facilitated repeat business, contributing to revenue growth, and reported to retail manager.
- Led team in daily operational activities and customer service excellence.
- Managed inventory levels and ensured timely product availability for customers.
- Developed training programs to enhance staff performance and service quality.
Education
Associate Degree in Medical Administration -
Monroe College
The Bronx, NY09-2023
Skills
Patient care
- Dental assisting
- Patient support
- Patient record management
- Dentrix software
- Open dental
- Microsoft Word
- Reception management
- CPR certification
- Bilingual communication
Certification
Cpr/Aed
Languages
Spanish
Languages
English
Professional
Spanish
Professional
Timeline
Patient Visit Specialist
Gramercy Dental Center
03.2023 - 01.2025
Dental Assistant
Pure Dental Care
01.2022 - Current
Dental Assistant
Nassau Street Dental
05.2019 - 12.2019
Dental Assistant
Janas dental
01.2019 - 05.2019
Office assistant
DOCTORS UNITED
11.2018 - 03.2019
Manager
Acceptance Now
03.2016 - 10.2018
Associate Degree in Medical Administration -
Monroe College