Elyssa Russell
Presbyterian Hospital
Albuquerque,NM
1
year of professional experience
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Work History
Patient Visit Specialist
1 Year- Assisted in patient intake processes, ensuring accuracy and timeliness of information.
- Supported clinical staff by organizing patient records and managing scheduling tasks.
- Coordinated communication between departments to enhance patient care efficiency.
- Implemented electronic health record updates to improve data retrieval and sharing.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
- Managed appointment scheduling through electronic health record systems.
- Managed incoming patient calls, assisting with appointment scheduling, insurance questions, and general inquiries
- Contacted patients to schedule appointments related to provider referrals
Education
Diploma
Skills
Customer service
Appointment coordination
Adaptability
Quality assurance
Attention to detail
Computer skills
Staff training
Leadership qualities
Teamwork and collaboration
Reliability
Organized and efficient
Multitasking
Punctual and reliable
Patient communication
Proactive engagement
Multitasking
EXPERIENCE
- Pet Sitter, 01/2024 to Current
- Albuquerque, NM
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote a secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Communicated professionally with pet owners via phone, email, and text.
- Babysitter, 05/2022 to 08/2022
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up the play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Timeline
Patient Visit Specialist
Presbyterian Hospital
08.2025 - CurrentRead More
Albuquerque High School
Diploma
Read More