Destiney Chandler
Parkside Apartments
Columbus,US
17
years of professional experience
Detail-oriented professional with extensive experience in customer service and lease consultant, adept at building strong tenant relationships and proficient in CRM systems such as Onesite and Yardi. Skilled in conducting property tours and negotiating lease terms while ensuring compliance with fair housing policies. Seeking to leverage talents as a Leasing Consultant to drive tenant satisfaction and retention.
Work History
Leasing Consultant
5 Months- Provided excellent customer service to prospective and current tenants, demonstrating strong interpersonal skills.
- Managed daily administrative tasks including filing documents, responding to emails and phone calls and preparing correspondence.
- Greeted potential tenants, conducted tours of properties and answered inquiries about the property or the surrounding area.
- Processed application and lease agreement by conducting rental history, credit check, and background check.
Leasing Consultant
5 Years 1 Month- Facilitated information dissemination regarding availability, floor plans, and amenities to prospective residents.
- Performed periodic inspections of vacant units to ensure readiness for occupancy; coordinated repairs as needed.
- Negotiated lease terms with tenants and prepared leases for signature.
- Facilitated apartment tours and addressed tenant inquiries to enhance customer experience.
Front Desk Agent
2 Years 11 Months- Utilized problem solving techniques to resolve customer complaints quickly and satisfactorily.
- Welcomed customers upon arrival and facilitated check-in procedures.
- Used computer and database systems to verify information, process purchases and make notes.
- Generated reports on occupancy rates for review by management staff.
Sales Associate
2 Years 6 Months- Helped customers find and select products.
- Greeted customers warmly and offered assistance.
- Kept work area clean, organized and free of clutter at all times.
- Managed cash register and POS system operations to efficiently process customer transactions, refunds, and exchanges.
- Delivered exceptional customer service, enhancing overall shopping experience and fostering repeat business.
Education
Associate - Business Management
Skills
Customer service
CRM
Yardi
Relationship building
Fair housing policies
Onesite
Phone and email etiquette
Timeline
Leasing Consultant
Parkside Apartments
11.2025 - 04.2026Read More
Leasing Consultant
Greystone at Inverness
08.2020 - 09.2025Read More
Front Desk Agent
Residence Inn Marriott
03.2015 - 02.2018Read More
Sales Associate
Macys
09.2009 - 03.2012Read More
Ohio Christian University
Associate from Business Management
Read More