Gabrielle Smalls
Columbus
Summary
A Outgoing Leasing Consultant with background in marketing initiatives and recruiting techniques. Accomplished professional skilled in issue resolution and follow-up to promote resident satisfaction. Prioritizes work, organizes records and builds trust with attention to detail and excellent multitasking abilities.
Overview
4
4
years of professional experience
Work History
Leasing Consultant
Flaherty & Collins
Columbus
05.2024 - Current
- Maintained accurate records of prospective renters, applications and leases.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Maintained accurate records of correspondence with and from tenants.
- Tracked leads using CRM software and followed up with interested parties.
Leasing Consultant
Cushman & Wakefield
Arlington
08.2023 - 04.2024
- Assisted prospective tenants with property tours and provided detailed community information.
- Managed lease agreements and ensured compliance with company policies and regulations.
- Responded to resident inquiries and resolved issues promptly to maintain positive relations.
- Collaborated with maintenance teams to schedule repairs and ensure timely service delivery.
Intimates Manager
Victoria's Secret & PINK
Columbus
11.2021 - 06.2023
- Coached, mentored and trained team members in order to improve their job performance.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Education
Associate of Arts - Police Science
Columbus State Community College
Columbus, OH08.2020
Bachelor of Arts - Political Science
Ohio State University
Columbus, OHSkills
- Sales and Marketing Aptitude
- Clear Communication
- Sales Techniques
- Organized Mindset
- Customer Service
- File Management
Timeline
Leasing Consultant
Flaherty & Collins
05.2024 - Current
Leasing Consultant
Cushman & Wakefield
08.2023 - 04.2024
Intimates Manager
Victoria's Secret & PINK
11.2021 - 06.2023
Associate of Arts - Police Science
Columbus State Community College
Bachelor of Arts - Political Science
Ohio State University