Destiney Fluitt
Rochester
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
15
15
years of professional experience
Work History
Adecco Health Care
Rochester
09.2023 - Current
- Assisted patients with daily living activities and personal hygiene.
- Maintained cleanliness and organization of patient care areas.
- Communicated effectively with patients to provide emotional support.
- Documented patient information accurately in electronic health records.
- Collaborated with team members to ensure quality patient care.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Observed and reported unusual symptoms and changes to charge nurse.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Helped residents walk with or without self-help devices.
- Responded quickly to emergency situations involving sudden illness or injury.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Cleaned and sanitized patient rooms according to established protocols.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
Certified Nursing Assistant
Norton Staffing Nursing Group
Cohasset
03.2022 - 08.2023
- Assisted patients with daily living activities and personal hygiene.
- Infection Control: Practicing hand hygiene,Sterilization
- Medical Terminology: understanding medical language for charting and communication
- Adjusting quickly to changing patient needs or new protocols
- efficient prioritizing task and manage multiple patients in fast-paced environment
Certified Nursing Assistant
Nurse Connection Staffing
Rochester
09.2021 - 08.2023
- Assisted patients with daily living activities and personal hygiene.
- Monitored vital signs and reported changes to nursing staff.
- Maintained cleanliness and organization of patient care areas.
- Collaborated with team members to ensure quality patient care.
Certified Nursing Assistant
Brighton Manor
Rochester
11.2018 - 07.2020
- Collaborated with team members to ensure quality patient care.
- Educated patients and families on health management and safety practices.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
Certified Nursing Assistant
Cross Country Healthcare
Rochester
10.2019 - 03.2020
- Assisted patients with daily living activities and personal hygiene.
- Monitored vital signs and reported changes to nursing staff.
- Maintained cleanliness and organization of patient care areas.
- Communicated effectively with patients to provide emotional support.
- Documented patient information accurately in electronic health records.
Resident Care Aide
Brookdale Assisted Living
Rochester
12.2016 - 07.2017
- Assisted residents with daily living activities and personal hygiene.
- Performed light housekeeping duties, such as changing linens, cleaning bathrooms and dusting furniture.
- Maintained a clean, safe and comfortable environment for the residents.
- Observed and documented changes in resident behavior.
Resident Care Aide
Heather Heights assisted facility
Rochester
02.2015 - 04.2016
- Assisted residents with daily living activities and personal hygiene.
- Monitored resident health and reported changes to nursing staff.
- Engaged residents in social and recreational activities to enhance well-being.
- Assisted residents with activities of daily living, such as bathing, grooming and dressing.
Personal Care Assistant
Interim HealthCare
Rochester
02.2014 - 04.2016
- Assisted clients with daily living activities and personal hygiene needs.
- Provided companionship and emotional support to enhance client well-being.
- Maintained a clean and safe environment to promote client comfort and safety.
- Communicated effectively with healthcare team members regarding client care plans.
- Assisted clients with mobility and transportation to appointments or activities.
Emergency Dispatcher
ADT Security
Rochester
08.2015 - 01.2016
- Coordinated emergency response efforts for residential and commercial security incidents.
- Managed multiple emergency calls simultaneously while maintaining clear communication.
- Provided guidance to callers on safety protocols during emergencies.
- Collaborated with law enforcement and fire departments to ensure swift response.
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
- Maintained accurate records of all incoming calls, including time received, caller's name and address, type of incident reported, response units dispatched and other pertinent information.
Cashier
Home Depot
Rochester
11.2013 - 07.2014
- Process customer transactions efficiently and accurately at the point of sale.
- Assist customers in locating products throughout the store.
- Handle cash, credit, and debit transactions with attention to detail.
- Answer customer inquiries and provide product information as needed.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
Personal Care Assistant
All Metro Health care agency
Rochester
05.2013 - 06.2014
- Assisted clients with daily living activities and personal hygiene needs.
- Provided companionship and emotional support to enhance client well-being.
- Communicated effectively with healthcare team members regarding client care plans.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
Deli Associate
Walmart
Rochester
02.2012 - 09.2013
- Prepared fresh deli meats and cheeses for customer service.
- Maintained cleanliness and organization of the deli workstation.
- Operated slicing machines and scales for product preparation.
- Followed safety and hygiene standards in food handling procedures.
- Stayed calm and professional in situations and resolved conflicts to customer satisfaction.
- Received new inventory and rotated stock by dates to keep items fresh and usable.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Sales Associate
Bath & Body Works
Rochester
07.2012 - 08.2013
- Assisted customers in selecting products and providing recommendations.
- Maintained product displays to ensure an appealing shopping environment.
- Restocked merchandise on shelves and organized inventory areas.
- Operated cash register and processed transactions efficiently.
- Handled customer inquiries and resolved issues promptly.
- Ensured cleanliness and organization of store areas throughout shifts.
- Greeted customers and provided exceptional customer service.
Customer Service Representative
Sutherland Global Service
Rochester
07.2010 - 10.2012
- Assisted customers with inquiries through phone and chat support.
- Resolved customer issues by following company procedures and guidelines.
- Documented customer interactions accurately in the support database.
- Managed customer complaints with empathy and professionalism.
- Maintained up-to-date knowledge of products and services offered.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Education
High School Diploma -
Benjamin Franklin Highshool
Rochester, NY06-2010
Graduate Certificate - Certified Nursing Assistant
Rochester Educational Opportunity Center
Rochester, NY03-2018
Certified Phlebotomy Technician -
Finger Lakes Community College
Canandaigua, NYSkills
- Communication
- Infection control
- Safety protocols
- Medical terminology
- Vital signs monitoring
- Patient care
- Friendly, positive attitude
- Supervision and leadership
- PPE compliance
- Time management
- Adaptability to change
- Organizational skills
- Cash handling accuracy
- Customer service
- Food safety standards
- Proper food handling
- Housekeeping
- Cleaning and organizing
- Teamwork
- Inbound phone call management
- Call handling
- Call center customer service
Timeline
Adecco Health Care
09.2023 - Current
Certified Nursing Assistant
Norton Staffing Nursing Group
03.2022 - 08.2023
Certified Nursing Assistant
Nurse Connection Staffing
09.2021 - 08.2023
Certified Nursing Assistant
Cross Country Healthcare
10.2019 - 03.2020
Certified Nursing Assistant
Brighton Manor
11.2018 - 07.2020
Resident Care Aide
Brookdale Assisted Living
12.2016 - 07.2017
Emergency Dispatcher
ADT Security
08.2015 - 01.2016
Resident Care Aide
Heather Heights assisted facility
02.2015 - 04.2016
Personal Care Assistant
Interim HealthCare
02.2014 - 04.2016
Cashier
Home Depot
11.2013 - 07.2014
Personal Care Assistant
All Metro Health care agency
05.2013 - 06.2014
Sales Associate
Bath & Body Works
07.2012 - 08.2013
Deli Associate
Walmart
02.2012 - 09.2013
Customer Service Representative
Sutherland Global Service
07.2010 - 10.2012
High School Diploma -
Benjamin Franklin Highshool
Graduate Certificate - Certified Nursing Assistant
Rochester Educational Opportunity Center
Certified Phlebotomy Technician -
Finger Lakes Community College
Similar Profiles
Njako B NajemeNjako B Najeme
Executive Administrative Assistant at Adecco - Cabinet for Health and Family ServicesExecutive Administrative Assistant at Adecco - Cabinet for Health and Family Services
Alan E. HartAlan E. Hart
Customer Service Representative at Adecco/Accenture: State of MA Health ConnectorCustomer Service Representative at Adecco/Accenture: State of MA Health Connector
De'Asia WhatleyDe'Asia Whatley
Medical Office Assistant at Adecco ( Rutgers Behavioral Health )Medical Office Assistant at Adecco ( Rutgers Behavioral Health )
Mary BraskMary Brask
Registered Nurse at Strong Memorial Hospital, University Of RochesterRegistered Nurse at Strong Memorial Hospital, University Of Rochester
Savvas GonatasSavvas Gonatas
Basketball Player at University of RochesterBasketball Player at University of Rochester