Destiney Holmes
Morton,MS
Summary
Dynamic and results-driven professional with extensive experience in customer service and team leadership at Family Dollar. Proven ability to enhance customer satisfaction through effective problem-solving and communication. Skilled in inventory management and training staff, consistently achieving sales goals while maintaining a positive work environment.
Knowledgeable Desired Position with proven background in managing retail operations and leading teams to success. Known for optimizing store layouts and improving customer satisfaction through effective merchandising strategies. Demonstrated ability in team leadership and inventory management.
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Retail management professional prepared to drive store performance and enhance customer experiences. Expertise in operational efficiencies and staff development. Known for fostering collaborative team environments and adapting to dynamic retail challenges. Proficient in sales strategies and inventory control.
Overview
11
11
years of professional experience
Work History
Store Manager
Family Dollar
Pearl Ms
04.2025 - Current
- Assisted in managing daily store operations to ensure efficient workflow.
- Supported inventory management by organizing stock and monitoring levels.
- Provided exceptional customer service, resolving inquiries and enhancing satisfaction.
- Maintained store presentation standards through effective merchandising techniques.
- Collaborated with team members to achieve sales goals and maintain a positive environment.
- Learned point-of-sale systems to facilitate transactions efficiently and accurately.
Store Manager
Family Dollar
Baysprings Ms
06.2024 - 04.2025
- Adapted quickly to changing priorities, ensuring smooth operations during peak periods.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Carhop
Sonic
Morton, MS
11.2014 - 05.2017
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment efficiently, preparing and serving menu items according to company standards.
- Maintained cleanliness and organization of work area, adhering to health and safety regulations.
- Collaborated with team members to optimize order delivery times during peak hours.
Waitress
Waffle House
Forest, MS
11.2018 - 12.2020
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Managed multiple tables efficiently, prioritizing orders and maintaining timely service during peak hours.
- Trained new staff on menu knowledge, customer interaction, and operational procedures to enhance team performance.
- Collaborated with kitchen staff to streamline order delivery process, reducing wait times for customers.
Sandwich Artist
SUBWAY®Restaurants
Morton Ms
03.2016 - 07.2016
- Crafted custom sandwiches to meet customer specifications while maintaining food safety standards.
- Operated food preparation equipment, ensuring cleanliness and adherence to safety protocols.
- Trained new team members on sandwich assembly techniques and customer service best practices.
- Enhanced customer satisfaction by providing prompt and friendly service in high-volume settings.
Education
Graduate Diploma -
Morton High
Morton Ms 05.2017
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store opening and closing
- Training and mentoring
- Customer service management
- Friendly and positive
- Team leadership
- Outstanding communication skills
- Team leadership and coaching
- Inventory management
- Store merchandising
- Cash management
- Retail inventory management
- Shift scheduling
Timeline
Store Manager
Family Dollar
04.2025 - Current
Store Manager
Family Dollar
06.2024 - 04.2025
Waitress
Waffle House
11.2018 - 12.2020
Sandwich Artist
SUBWAY®Restaurants
03.2016 - 07.2016
Carhop
Sonic
11.2014 - 05.2017
Graduate Diploma -
Morton High