Destiney Mesman
Hamilton
Summary
Energetic individual with background in fast food and counter service, skilled in efficient order handling and customer satisfaction. Demonstrated ability to maintain high cleanliness standards and manage inventory effectively, ensuring smooth operation of fast-paced environments. Known for strong communication skills and capability to work well under pressure, contributing positively to team dynamics and customer experience. Improved workflow through innovative organization methods, enhancing overall service speed and quality.
Overview
2
2
years of professional experience
Work History
Crew Member
krogers
Trenton
08.2024 - 03.2025
- Taking out orders when people arrived in their cars
- Correcting orders and making them food safe regulated
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Adhered to health department regulations regarding food handling procedures.
- Presented orders to guests within anticipated service times.
- Interacted pleasantly with guests to deliver quality customer service.
Crew Member
McDonald's
Hamilton
08.2023 - 08.2024
- Wiped down tables and equipment, swept and refilled stock.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Stocked shelves and cases with new or transferred items.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Packed fast food products in approved containers, cups, and bags.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Presented orders to guests within anticipated service times.
- Maintained an organized work area to ensure efficient operations.
- Resolved customer complaints in a professional manner.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Skills
- Food safety practices
- Order processing
- Cash handling
- Customer service
- Fast-paced operations
- Problem solving
- Organizational skills
- Basic math
- Money management
- Workplace safety
- Task prioritization
- Team coordination
- Listening skills
- Order accuracy
- Professionalism
Timeline
Crew Member
krogers
08.2024 - 03.2025
Crew Member
McDonald's
08.2023 - 08.2024