Summary
Overview
Work History
Education
Skills
Timeline
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Destiney Mosley

The Bronx,NY

Summary

Dynamic professional with a proven track record in sales, excelling in logistics and customer support. Expert in inventory management and adept at cross-functional collaboration, achieving the highest ticket resolution rate in FY24. Recognized for leadership and effective communication, driving client satisfaction, operational efficiency, and revenue.

Overview

15
15
years of professional experience

Work History

Server

Steak and Steel Hibachi
Bethlehem, PA
04.2022 - 06.2025
  • Recommended upgrades and premium menu items to elevate customer experience and boost revenue.
  • Achieved status as top-selling server during first quarter with over 250k in sales.

Logistics Customer Support Engineer

EasyPost
Breinigsville, PA
10.2018 - 01.2020
  • Streamlined movement, storage, and delivery of products to enhance improve efficiency, reduce cost, and increase client satisfaction
  • Resolved complex technical and operational challenges in a Third Party Logistics Fulfillment Center.
  • Achieved highest ticket resolution rate in FY24 through proactive management of customer issues.

Store Manager

Victra Verizon Wireless
Allentown, PA
02.2018 - 10.2018
  • Mentored team members to boost productivity and meet performance targets. Surpassed monthly sales goals by 18%, demonstrating effective sales strategies.

Lead Samsung Experience Consultant

Mosaic Sales Solutions
Stroudsburg, PA
05.2015 - 02.2018
  • Delivered expert advice, product demonstrations and customer service to drive engagement.
  • Cultivated collaborative relationships with store employees to drive sales growth.
  • Achieved top performance across all KPIs for Q1 and Q4 of FY2014.

Lead Sales Associate

NTX Wireless
Easton, PA
05.2013 - 05.2015
  • Increased sales of wireless products and services in retail by delivering excellent customer service and adopting a consultative sales strategy

Mobile Sales Lead

Best Buy
Stroudsburg, PA
01.2010 - 05.2013
  • Promoted 3 times within 3 years for my exceptional and reliable performance, and repeatedly exceeding KPIs

Mobile Sales Lead

Aug 2011- May 2013

Connected Device Lead

Feb 2011- Aug 2011

Customer Service Specialist

Jan 2010- Feb 2011

Education

Lehigh Carbon Community College
Schnecksville, PA

Skills

  • Inventory management and order fulfillment
  • Shipping and transportation logistics
  • Returns processing and issue resolution
  • Cross-functional collaboration
  • Customer support and relationship management
  • Team leadership
  • Adaptable sales techniques
  • Communication skills
  • Multitasking Abilities
  • Remote Work

Timeline

Server

Steak and Steel Hibachi
04.2022 - 06.2025

Logistics Customer Support Engineer

EasyPost
10.2018 - 01.2020

Store Manager

Victra Verizon Wireless
02.2018 - 10.2018

Lead Samsung Experience Consultant

Mosaic Sales Solutions
05.2015 - 02.2018

Lead Sales Associate

NTX Wireless
05.2013 - 05.2015

Mobile Sales Lead

Best Buy
01.2010 - 05.2013

Lehigh Carbon Community College
Destiney Mosley