Destini Burton
Jackson,MS
Summary
Dynamic healthcare professional with a proven track record at Centene, excelling in claims processing and patient support. Recognized for exceptional problem-solving and attention to detail, I effectively collaborated with teams to enhance workflow efficiency. Adaptable and dependable, I thrive in fast-paced environments while maintaining excellent communication with stakeholders.
Overview
4
4
years of professional experience
Work History
Medical Billing/Administrative Support
Centene
03.2025 - Current
- Supported billing and claims processing by entering patient data, verifying insurance eligibility, and preparing documentation.
- Assisted with patient inquiries related to statements, coverage, and claim status.
- Collaborated with the billing team to correct coding or documentation issues.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Healthcare Claims Specialist
Advantia Health
01.2022 - 02.2025
- Reviewed and processed claims to ensure compliance with policies and regulations.
- Collaborated with healthcare providers to gather necessary documentation for claims resolution.
- Analyzed claim data to identify trends and potential areas for process improvement.
- Assisted in training new team members on claims processing procedures and software systems.
- Maintained accurate records of claim statuses and communicated updates to stakeholders.
- Utilized electronic claims management systems to streamline workflow and enhance efficiency.
- Developed standard operating procedures to improve accuracy in claims processing tasks.
- Coordinated with internal departments to resolve complex claim issues efficiently.
Education
High School Diploma -
Provine High School
JacksonBachelor of Science - Business Administration And Management
The University Of Southern Mississippi
Hattiesburg05.2021
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Attention to detail
- Dependable and responsible
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Calm under pressure
Timeline
Medical Billing/Administrative Support
Centene
03.2025 - Current
Healthcare Claims Specialist
Advantia Health
01.2022 - 02.2025
High School Diploma -
Provine High School
Bachelor of Science - Business Administration And Management
The University Of Southern Mississippi