DESTINI CARPENTER
Jacksonville
Summary
Dedicated leasing professional with a strong background in tenant relations and property management. Combines expertise in CRM systems and marketing strategies with exceptional customer service abilities to facilitate smooth leasing processes and promote resident engagement.
Overview
21
21
years of professional experience
Work History
Uber Driver
Uber And Lyft
Jacksonville
04.2024 - Current
- Managed multiple ride requests using mobile app technology for optimal service.
- Navigated city routes efficiently while ensuring passenger safety and comfort.
- Communicated effectively with passengers to enhance their travel experience.
- Adapted to changing traffic conditions to minimize delays and improve ride times.
- Provided timely support for passenger inquiries through in-app messaging features.
- Maintained vehicle cleanliness and performed routine inspections for safety compliance.
- Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
- Monitored fuel levels and managed expenses related to vehicle operation.
- Collaborated with fellow drivers to share best practices and local insights.
LEASING PROFESSIONAL
Apartner, Jacksonville
07.2022 - 04.2024
- Meet with prospective tenants to show properties, explain terms of occupancy, pricing and provide information about the amenities
- Screen prospective tenants to see if they qualify
- Prepare lease agreements
- Assist property owners with leasing their properties to prospective tenants
- Conduct property tours to highlight amenities and features, facilitating informed decisions for potential tenants.
- Market vacant spaces to attract prospective tenants through targeted advertising strategies.
- Review rents to ensure that they are in line with rental markets
- Managed leasing paperwork and ensured compliance with company policies.
- Collaborated with maintenance team to address resident concerns promptly.
- Organize community events to foster resident engagement and improve overall satisfaction.
LEASING PROFESSIONAL/MANAGER
Contemporary Management Concepts, LLC
Jacksonville
09.2018 - 07.2022
- Created targeted marketing strategies to attract prospective tenants to available apartments.
- Facilitated leasing inquiries and conducted property tours for residents to enhance tenant experience.
- Assist property owners with leasing their properties to prospective tenants
- Prepared lease agreements Screening prospects to see if they qualify
- Managed resident files and lease agreements effectively.
- Coordinated promotional marketing efforts and organized events to increase property visibility and tenant engagement.
- Explained pricing, amenities, and dates apartments became available
- Conducted market research to analyze rental trends and competitors.
- Update renters insurance in CRM/Yardi
Licensed Insurance Agent
Alliance & Florida Blue
Middleburg
09.2015 - 02.2018
- Guided clients in navigating insurance policies and coverage options to enhance their understanding.
- Processed policy applications and renewals efficiently and accurately.
- Informed clients about advantages of Florida Blue insurance products, helping them make informed decisions.
- Conducted needs assessments to tailor insurance solutions for customers.
- Provided ongoing support for claims inquiries and policy changes.
- Collaborated with team members to enhance customer service practices.
- Maintained up-to-date knowledge of industry regulations and compliance standards.
- Conducted outbound calls to customers and prospects to promote services and collect valuable feedback.
Frank H Petterson
Jacksonville
04.2005
Education
High School Diploma -
Frank H. Peterson Academies
Jacksonville, FL04-2005
Skills
- Route optimization
- Local area knowledge
- Customer-centric approach
- Leasing and sales strategies
- Property showing techniques
- Tenant eligibility assessment
- Time management
- Decision-making skills
- Microsoft Office proficiency
- Excel expertise
- Fair housing compliance
- Resident relations
Accomplishments
- Recognized as Employee of the 2022 for outstanding performance and team contributions at Contemporary Management Concepts.
- Developed relationships with numerous new clients and typically exceeded sales goals by closing on almost every lead.
Timeline
Uber Driver
Uber And Lyft
04.2024 - Current
LEASING PROFESSIONAL
Apartner, Jacksonville
07.2022 - 04.2024
LEASING PROFESSIONAL/MANAGER
Contemporary Management Concepts, LLC
09.2018 - 07.2022
Licensed Insurance Agent
Alliance & Florida Blue
09.2015 - 02.2018
Frank H Petterson
04.2005
High School Diploma -
Frank H. Peterson Academies