Mark Frederick
San Antonio
Summary
Proven, disciplined professional with a strong background in customer service and safe driving, adept at ensuring pleasant and secure experiences for clients. Skilled in time management, discretion and confidentiality, and communication. Ready to leverage expertise and dedication to excel as an Executive Personal Driver.
Overview
20
20
years of professional experience
Work History
UBER DRIVER
Uber
San Antonio
02.2025 - Current
- Delivered exceptional customer service to passengers, enhancing their travel experience and ensuring safety.
- Confirmed customer destinations and estimated travel time to optimize routes.
- Complied with local traffic laws and regulations to reduce risks.
REALTOR
Phyllis Browning Company
San Antonio
04.2019 - 02.2025
- Set personal record with $2.2M sale in Alamo Heights
- Set record for most price per sq foot with $1.3M sale in Shavano Creek
- Negotiated and closed real estate deals, resulting in favorable terms for clients.
- Cultivated long-term client relationships through exceptional customer service, leading to repeat business and referrals.
REALTOR
Hedges Real Estate
Lawrence
07.2015 - 02.2019
- Sold $1M in volume in first year in real estate
- Guided buyers and sellers through entire transaction process, ensuring clarity and satisfaction.
- Demonstrated strong communication and interpersonal skills while building rapport with clients.
NASM CERTIFIED PERSONAL TRAINER
Genesis Health Clubs
Lawrence
06.2013 - 06.2015
- Informed clients on nutrition, lifestyle changes, and injury prevention techniques to support overall health and recovery.
- Guided members in establishing achievable goals within set timeframes, fostering motivation and commitment.
- Managed scheduling, payment collection, and inventory tracking to streamline operations and enhance member experience.
BILLING SPECIALIST
Castle Law Firm
Denver
09.2008 - 05.2013
- Investigated foreclosure cases and ensured proper billing alignment with client accounts
- Managed billing processes for foreclosure clients, ensuring accurate and timely invoicing
- Collaborated with Senior Account Manager to meet weekly billing assignments and maintain team workflow
GUEST SERVICE REPRESENTATIVE
Pebble Beach Company
Pebble Beach
06.2006 - 07.2008
- Delivered world-class service to guests at one of the premier golf resorts, ensuring high satisfaction levels
- Coordinated with director of golf to organize professional golf tournaments at Pebble Beach, enhancing event execution
- Supported daily golf operations at Pebble Beach Golf Links, contributing to seamless guest experiences
Education
BACHELOR OF SCIENCE (B.S.) - SOCIAL SCIENCE
Kansas State University
Manhattan, KS, US05.2006
Skills
- Clean Driving Record
- Safe driving
- Discretion and confidentiality
- Time management abilities
- Communication skills
- Detailed instruction following
- Route optimization
- Customer service skills
- Problem solving
- Attention to detail
- Local and long distance driving
- Familiarity with GPS navigation
- Route optimization tools
Timeline
UBER DRIVER
Uber
02.2025 - Current
REALTOR
Phyllis Browning Company
04.2019 - 02.2025
REALTOR
Hedges Real Estate
07.2015 - 02.2019
NASM CERTIFIED PERSONAL TRAINER
Genesis Health Clubs
06.2013 - 06.2015
BILLING SPECIALIST
Castle Law Firm
09.2008 - 05.2013
GUEST SERVICE REPRESENTATIVE
Pebble Beach Company
06.2006 - 07.2008
BACHELOR OF SCIENCE (B.S.) - SOCIAL SCIENCE
Kansas State University