Well-qualified Human Resource Specialist with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Human Resources Specialist
Memorial Healthcare System
08.2023 - Current
Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
Led open enrollment periods for health insurance coverage options, assisting employees in making informed decisions regarding their benefits selections.
Implemented employee recognition programs, fostering a positive work environment and increased retention rates.
Enhanced employee satisfaction by implementing regular feedback mechanisms and addressing concerns promptly.
Developed and maintained up-to-date database of employee records, ensuring compliance with legal requirements.
Assistant Practice Manager
Caremax Medical Center
05.2022 - 08.2023
Developed and implemented office policies to ensure a smooth running practice and better patient experience
Oversaw daily operations of the medical practice, ensuring adherence to industry standards and regulations
Facilitated comprehensive training sessions for new hires, ensuring a smooth and successful integration into the organization
Supported administrative tasks such as ordering supplies, inventory management, and filing medical documents for streamlined office workflow.
Service and Engagement Team Leader
Target
05.2021 - 05.2022
Provided exemplary customer service, addressing guest inquiries and resolving concerns, resulting in positive feedback from shoppers
Efficiently operated point-of-sale systems and managed cash register operations, ensuring accurate transactions and adherence to complex processes
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Sales Associate
Victoria's Secret Pink
11.2019 - 05.2021
Exceeded specific company objectives by fostering relationships with customers to increase revenue
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Bachelor of Science, Public Health Science -
Florida A&M University
Tallahassee, FL
04.2022
Skills
Medical Terminology
Employee Retention
Training & Development
HR policies and procedures
Compensation and benefits
Background Checks
Data Evaluation
HR analytics
Microsoft Platforms
Employee Engagement
Certification
Lean Six Sigma Yellow Belt, Memorial Heathcare System, 2023
Cancer Registry and Tumor Board Coordinator at Memorial Healthcare System-Memorial Cancer InstituteCancer Registry and Tumor Board Coordinator at Memorial Healthcare System-Memorial Cancer Institute