Destini Murphy
Mesa,AZ
Summary
Highly organized and adaptable professional with experience spanning healthcare admissions and peer support, credentialing and compliance, office management and technical field operations. Proven ability to manage complex administrative workflows, support clients and patients with professionalism and empathy and coordinate communication. Known for bringing consistency to complex environments, ensuring individuals feel supported while organizations run smoothly.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Office Manager
AZ Enviro and Wastewater LLC
05.2025 - Current
Admissions Coordinator
Community Bridges Inc CPEC
08.2024 - 03.2025
- Conducted client intake and admissions for behavior health services
- Collected, verified, documented sensitive client information with accuracy and confidentiality.
- Coordinated admissions across departments to ensure smooth transitions into care
- Provided compassionate support to clients during intake and treatment entry
- Ensured compliance with healthcare and organizational policies
Peer Support Specialist
Community Bridges Inc CPEC
02.2024 - 06.2024
- Facilitated peer support groups, creating a safe space for open discussion and shared experiences.
- Monitored and reported on client progress, providing valuable feedback for continuous program improvement.
- Documented client interactions and outcomes, maintaining accurate and confidential records.
- Participated in clinical staffing meetings and coordinated with clinical staff to develop and implement individualized treatment plans.
- Empowered clients by teaching effective problem-solving skills that they can apply in real-life situations.
- Enhanced client recovery by providing emotional support and practical guidance.
- Provided crisis intervention services when necessary, utilizing de-escalation techniques to maintain safety for all involved parties.
Office/Field Worker
Small Beginnings Septic
02.2022 - 01.2024
- Supported both office administration and field operations for septic services
- Conducted site work and assisted with septic system evaluations and installations
- Certified Soils Evaluator - State of Arizona
- Prepared documentation, reports and evaluations required for permitting and compliance
Credentialing Specialist
Unitas Dental
03.2015 - 08.2019
- Liaised with healthcare providers to address and resolve any credentialing issues promptly, maintaining strong professional relationships.
- Managed multiple priorities effectively, resulting in the on-time completion of credentialing tasks for numerous providers simultaneously.
- Collaborated with IT department to enhance credentialing software functionalities, improving user experience for staff.
- Updated and maintained accurate records in credentialing databases, ensuring timely renewals and verifications.
- Supported transition to electronic credentialing systems, facilitating more efficient and paperless process.
- Reduced errors in credentialing files by conducting thorough reviews and consistently maintaining attention to detail.
- Improved provider satisfaction with efficient handling and processing of credentialing applications.
- Enrolled providers and Medicaid, Medicare, and private insurance plans.
- Received and evaluated applications to look for missing and inaccurate information.
Education
High School Diploma -
Basha High School
Chandler, AZ05-2013
Skills
- Office management
- Document management
- Administrative support
- Report writing
- Reliability
- Time management
- Decision-making
- Adaptability and flexibility
- Excellent communication
- Patient and client advocacy
- Professional Client communication
- Confidential Record Handling (HIPAA)
- Scheduling, Dispatching and Coordination
- Ability to work in high stress environments
- Reliable, Adaptable and Patient-focused
Certification
- NAWT Site and Soils Evaluator
Languages
English
Native or Bilingual
Timeline
Office Manager
AZ Enviro and Wastewater LLC
05.2025 - Current
Admissions Coordinator
Community Bridges Inc CPEC
08.2024 - 03.2025
Peer Support Specialist
Community Bridges Inc CPEC
02.2024 - 06.2024
Office/Field Worker
Small Beginnings Septic
02.2022 - 01.2024
Credentialing Specialist
Unitas Dental
03.2015 - 08.2019
High School Diploma -
Basha High School