Summary
Overview
Work History
Education
Skills
Additional Information
Timeline

Destini Sanders

Birmingham,AL

Summary

Hardworking employee enthusiastic about learning customer service field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

7
7
years of professional experience

Work History

Truck Driver

J.B. Hunt
08.2021
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Assessed customer issues and identified resources and tools to provide solid solutions with emphasis on minimizing customer effort.
  • Resolved customer inquiries and complaints from multiple channels with moderate supervision.

Regional Intermodal, Truck Driver Class

CoreTrans, LLC
01.2021
  • Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
  • Verified contents of inventory loads against Bills of Lading.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.

Truck Driver Class

U.S. Xpress
07.2019 - 05.2020
  • Operated with safety and skill to avoid accidents and delays.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Maintained daily, legible DOT log book and submitted corresponding documents.

Bus driver

Greyhound, Drive United States
08.2018 - 12.2019
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Conducted pre-trip inspections of bus for safe operation.
  • Performed bus driving duties while keeping student safety in mind to maintain good safety record.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.

Auto Detailer

DriveTime
04.2017 - 09.2017
  • Washed cars and trucks daily for auto dealership.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
  • Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.

Lab Technician

HYGIA HEALTH SERVICES
05.2015 - 04.2017
  • Logged patient information and recorded results into system.
  • Oversaw items in inventory and reordered before supplies diminished.
  • Interpreted and documented results of tests into active databases and communicated results to internal customers.
  • Resolved minor to moderate technology faults, supporting constant availability and consistent performance.
  • Answered inbound customer queries according to internal policies, meeting concerns and resolving questions.

Cashier/Cook/Prep

Chick-fil-A
11.2014 - 02.2015
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.

Manager

KFC
06.2012 - 11.2014
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.

Education

Associate of Science - Nursing

Jefferson State Community College

High School Diploma -

Huffman High School, Birmingham, AL

Skills

  • Planning Abilities
  • Vehicle Inspection
  • Strong Telephone Etiquette
  • Business Growth
  • Virtualization Security
  • Customer Experience Management
  • Website Navigation
  • Online Chat
  • Organizational Systems
  • Staff Support
  • Good Communication Skills
  • Carrier Relations
  • Inputting Claims
  • Special Requests
  • Customer Service and Assistance
  • Customer Relations

Additional Information

  • Authorized to work in the US for any employer

Timeline

Truck Driver - J.B. Hunt
08.2021
Regional Intermodal, Truck Driver Class - CoreTrans, LLC
01.2021
Truck Driver Class - U.S. Xpress
07.2019 - 05.2020
Bus driver - Greyhound, Drive United States
08.2018 - 12.2019
Auto Detailer - DriveTime
04.2017 - 09.2017
Lab Technician - HYGIA HEALTH SERVICES
05.2015 - 04.2017
Cashier/Cook/Prep - Chick-fil-A
11.2014 - 02.2015
Manager - KFC
06.2012 - 11.2014
Jefferson State Community College - Associate of Science, Nursing
Huffman High School - High School Diploma,

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Destini Sanders