Destini Tompkins
Cuyahoga Falls
Summary
Dynamic and results-oriented professional with experience in fast-paced environments such as Skyline Chili and Water Works Family Aquatic Center. Demonstrated ability to maintain composure under pressure, with strong multitasking and time management skills. Proficient in first aid and CPR, showcasing a commitment to safety and exceptional customer service. Excelled in leadership roles, significantly improving team efficiency and guest satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Waitress/Restaurant Server
Skyline Chili
06.2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Life Guard
Water Works Family Aquatic Center
05.2020 - 08.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Shift Leader
Bob Evans
02.2022 - 04.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Education
Associates - Public Health
Kent State University
Kent, OH05-2027
Skills
- Observed
- Verbalized
- Administered
- Adjusted
- Time Management
Certification
- CPR/AED Certification
Timeline
Waitress/Restaurant Server
Skyline Chili
06.2023 - Current
Shift Leader
Bob Evans
02.2022 - 04.2023
Life Guard
Water Works Family Aquatic Center
05.2020 - 08.2024
- CPR/AED Certification
Associates - Public Health
Kent State University
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