Destinie Vencil
Crestview
Summary
Compassionate Child Protective Investigator skilled in conducting thorough investigations and managing high caseloads. Expertise in case documentation and active learning, with a strong focus on maintaining professional boundaries and fostering teamwork with law enforcement and community services.
Overview
7
7
years of professional experience
Work History
Child Protective Investigator
Florida Department of Children & Families
Crestview, FL
06.2023 - Current
- Conducted thorough investigations into child welfare concerns to ensure safety and compliance with state regulations.
- Collaborated with law enforcement and community services to gather relevant information and coordinate responses.
- Documented all relevant information by filling out forms and completing case reports.
- Remained objective in handling each case, especially when children and families were in high-stress situations.
- Developed culturally sensitive approaches when working with diverse populations in order to better understand family dynamics and values.
- Managed high caseloads efficiently, prioritizing tasks based on urgency and level of risk to the child.
- Utilized strong interviewing skills to gather critical information from children, parents, educators, medical professionals, and law enforcement personnel.
- Conducted home visits to assess living conditions, interview family members, and observe interactions between children and caregivers.
Textile Sorter and Processor
Goodwill
Crestview, FL
01.2022 - 06.2023
- Maintained knowledge of safety and emergency procedures, remaining aware of accident prevention policies.
- Maintained facility equipment and materials in neat, clean and orderly fashion.
- Used good manual dexterity, hand-eye coordination and depth perception to complete accurate work.
- Disposed of damaged or defective items.
- Provided assistance and direction to other stockroom, warehouse and storage yard workers.
- Maintained supplies, tools, equipment and storage areas to ensure compliance with safety regulations.
Sales Clerk
Gitty Up N' Go
Florala, AL
06.2021 - 01.2022
- Provided efficient and courteous service to customers at all times.
- Developed and maintained strong customer relationships and networks within designated sales territory.
- Cleaned parking areas, offices, restrooms, or equipment and removed trash.
- Collected cash payments from customers and made change and charge purchases to customers' credit cards,
providing customers with receipts. - Provided customers with information about local roads and highways.
- Responded quickly to meet customer needs and resolve problems.
Sales Key Holder
Dollar General
Florala, AL
02.2020 - 06.2021
- Enforced safety, health and security rules.
- Monitored sales activities to ensure that customers received satisfactory service and quality goods.
Performed work activities of subordinates, such as cleaning and organizing shelves and displays and selling
merchandise. - Instructed staff on how handled difficult and complicated sales.
- Provided customer service by greeting and assisting customers and responding to customer inquiries and
complaints. - Examined merchandise to ensure that it was correctly priced and displayed and that it functions as advertised.
Third Key Holder
Dollar General
Laurel Hill, FL
08.2019 - 02.2020
- Examined merchandise to ensure that it was correctly priced and displayed and that it functions as advertised.
- Engaged in sales, inventory-taking, reconciling cash receipts and in performing services for customers.
- Performed work activities of subordinates, such as cleaning and organizing shelves and displays and selling
merchandise. - Instructed staff on how handled difficult and complicated sales.
- Monitored sales activities to ensure that customers received satisfactory service and quality goods.
- Examined products purchased for resale and received for storage to assess condition of each product and item.
Education
Bachelor of Science - Criminal Justice
Troy University
Troy, AL05-2023
Skills
- Teamwork and cooperation
- Neglect and abandonment reporting
- Writing and verbal communication
- Case documentation
- Active learning
- Professional boundaries
- Information gathering
- Data collection
- Confidentiality practices
Timeline
Child Protective Investigator
Florida Department of Children & Families
06.2023 - Current
Textile Sorter and Processor
Goodwill
01.2022 - 06.2023
Sales Clerk
Gitty Up N' Go
06.2021 - 01.2022
Sales Key Holder
Dollar General
02.2020 - 06.2021
Third Key Holder
Dollar General
08.2019 - 02.2020
Bachelor of Science - Criminal Justice
Troy University